Maintaining
Your Acoustimass®
15
Speakers
Troubleshooting
If you have a problem with your Acoustimass 15 speakers, turn off your sound source and try
the solutions below. If you still have a problem, contact your
Bose([<)
dealer
to
arrange for
service.
Or,
to
contact Bose directly, refer
to
the inside
back
cover of this guide.
Problem
What
to
do
System does not function at
all
•
Make sure the receiver and Powered Acoustimass module are plugged
into an operating AC wall outlet and that the units are turned on.
•
Be sure
to
select a source at the receiver (video, CD, DVD, tuner).
No sound
•
Check the speaker connections.
•
Turn the Powered Acoustimass module ON.
•
For digital sound, be sure a coaxial
or
optical cable connects the digital
output
of
the DVD player with the digital input on your receiver.
•
Be sure the audio source selected
is
correct. For example: select
DVD
audio on your receiver and player for DVD sound.
•
Disconnect any headphones.
•
Increase the volume.
No sound from cube arrays
•
Be sure the Powered Acoustimass module is plugged
in
and turned on.
Sound
is
distorted
•
Make sure speaker wire
is
not damaged.
•
Reduce the volume
of
external components connected
to
the receiver.
No bass
•
Make sure the speaker connections at the receiver
or
amplifier are correct
(+
to
+ and -
to
-).
Not enough
or
too
much bass
•
Move the Powered Acoustimass module closer
to
a wall or corner
to
increase bass. Move it farther away from a wall or corner
to
decrease bass.
•
Adjust the
LFE
level control.
No surround-sound
•
Be sure your receiver is processing a signal from a Hi-Fi VCR, stereo
TV,
laserdisc,
or
DVD player,
or
other surround-sound source. If you are using
the Dolby Pro-Logic mode, check that surround-sound is turned ON. If
you are using Digital programming, verify that the settings are correct at the
receiver. Be sure the source material
(DVD,
laser disc,
or
broadcast pro-
gramming)
is
Dolby Digital encoded.
Customer
service
For additional help
in
solving problems, contact Bose customer service. See the inside back
cover for Bose customer service offices and phone numbers.
Cleaning
the
speakers
The cabinets
of
your Acoustimass 15 speaker system may be cleaned with a soft
damp
cloth.
Do not use any sprays near the system
or
allow liquids
to
spill into any openings. Also,
do
not
use any solvents, chemicals,
or
cleaning solutions containing alcohol, ammonia,
or
abrasives.
The grille assemblies on the cube arrays may be carefully vacuumed, if necessary. Please
note that the drivers are located directly behind the grille cloth, and are easily damaged if
reasonable care is not taken.
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