Bose FreeStyle

17
Reference
Troubleshooting
Problem What to do
System doesn’t do any-
thing
•Make sure the power switch on the Acoustimass
®
module is turned on. See Figure 17 on
page 14.
•Make sure the power cord is inserted securely into the Acoustimass module and plugged
firmly into an operating AC wall outlet.
• Be sure to select a source connected to Game, AUX or Video.
• Unplug the Acoustimass module power cord from the outlet for a minute, then reconnect it.
This allows the unit to reset itself.
No sound
(while using the
GAME optical input)
• Increase the volume.
• Check to see if the sound source is muted. Press the remote control Mute button to
unmute it.
•Make sure you have selected the Dolby Digital, Dolby Surround or PCM stereo track, all of
which are supported by this system. DTS signals are not supported.
•Make sure the Interface module and speaker cables are both firmly seated in the jacks on
the Acoustimass module.
• Check speaker connections.
• Check the connections of sound-source components. Make sure to select the correct
source for the desired input.
• If the source is a disc player, make sure a disc is placed in its tray.
•Turn the Acoustimass module off for 10 seconds, then on again, to restore communication
between the Interface module and the speakers.
• Unplug the power cord from the outlet for a minute, then reconnect it. This allows the unit
to reset itself.
• At the source, be sure that both the Dolby Digital output and the optical output are turned
on. Refer to your source component owner’s guide for details.
Sound but no picture • Make sure the TV is on.
•When playing a video source, make sure the TV is set for the proper video input. See
Important Note on page 13.
Remote control is
inconsistent or
does not work
• Check the battery to be sure it is installed properly. See “Replacing the remote control
battery” on page 16.
• Point the remote control at the Interface module.
• Relocate the Interface module, making sure it is in a clear line of sight to the remote and
there are no obstructions.
Sound is distorted • Make sure speaker cables are not damaged and the connections are secure.
• Reduce the output level from any external components connected to the Interface module.
Different languages are
being reproduced by the
two speakers
•Press the source button one or more times until you hear the language you want from both
speakers.
This situation occurs only when you select a digital source and that source material is
being broadcast in more than one language. Pressing the source button allows you to
toggle from that language... to a second language... to both languages...then back to the
first language.
AM267190_00_V_pdf • July 24, 2002