Make sure only one speaker is actively connected to the mobile device.
Stereo and Party mode will not work if both speakers are connected to the mobile device
Check software versions
The software needs to be up to date, as do both speakers, when using Party and Stereo modes. If
there is a mismatch of two speakers running on different firmware versions, it can result in
difficulty pairing
Try pausing audio when engaging Party or Stereo modes
Pause audio streaming to all speakers before turning on Party or Stereo mode
Rename the speakers in the Connect app
For ease of use, it is recommended for customers with two of the same
model speaker to rename the speakers in the Connect app so that they do
not share the exact same name
Perform a factory reset.
For information on performing a reset, see Resetting the speaker.
Note: A reset is used to correct occasional product issues. It is not something that a product
should require repeatedly.
Resetting the speaker
Applies to:
SoundLink Micro Bluetooth® speaker
Factory reset clears paired mobile devices and language settings from your speaker and returns it
to the original factory settings.
Turn the speaker on
Press and hold the Power button for 10 seconds, until the Bluetooth® indicator glows Blue, and
you hear a voice prompt to select a language
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General
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