What to do if my Bose SoundTouch Portable II does not turn on with battery?
If your Bose Stereo System does not turn on when using battery power: * Connect the system to an AC power source to charge the battery. Audio playback is restricted until the battery reaches at least 10 percent charge. * If the system still doesn't turn on, contact Bose customer support.
Why does my Bose SoundTouch Portable II have intermittent audio?
To resolve intermittent or absent audio on your Bose Stereo System: * Relocate the system away from potential sources of interference like microwaves and cordless phones. * Discontinue other audio or video streaming applications. * Reduce the distance between the system or audio source and the wireless router or access point. * Check that the system volume isn't muted or set too low. * Try unplugging the power cord and reconnecting it after a minute.
How to fix AirPlay on Bose SoundTouch Portable II Stereo System?
To address AirPlay issues with your Bose Stereo System: * Ensure that both the system and the AirPlay device are connected to the same network. * Select your system from the device's AirPlay menu. * Verify that the AirPlay device is actively playing and its volume is sufficiently high. * Move the AirPlay device away from potential interference and closer to the wireless router or access point. * Restart your mobile device (or computer) and router.
What to do if Bose SoundTouch Portable II shows 'Battery too hot or cold' message?
To resolve the 'Battery too hot or cold' message on your Bose Stereo System, move the system to a location with a more moderate temperature and allow the battery to cool down or warm up.
Why is the bass too heavy on my Bose SoundTouch Portable II?
To adjust the bass level on your Bose Stereo System, use the app. You can also refer to the in-app help for further assistance.
How to fix Bose SoundTouch Portable II cannot complete network setup?
If you cannot complete the network setup for your Bose Stereo System, try the following: * Ensure the system is connected to AC power. * Verify that you've selected the correct network name and entered the correct password. * Make sure the device and the Bose system are on the same Wi-Fi network. * Enable Wi-Fi on the device you're using for setup (mobile or computer). * If the network name is hidden, manually connect to it on the 'CONNECT TO HOME WI-FI NETWORK' screen. * Close any other open applications. * If using a computer, check firewall settings to allow the SoundTouch app and Music Server. * Test your internet connection by visiting www.SoundTouch.com. * Restart your mobile device or computer and router. * Reboot your system. * Uninstall the app, reset the sy...
Details compliance with FCC rules for digital devices and potential radio frequency interference.
Warns that unauthorized modifications to the equipment can void the user's authority to operate it.
Lists the presence and limits of toxic/hazardous substances in product components.
Provides an overview of the SoundTouch Portable system's functionality and wireless streaming capabilities.
Lists the key hardware and software features, such as presets, display, and connectivity options.
Guides users on how to unbox the system and verify all included components are present.
Step-by-step instructions for connecting the system to an AC power source for operation.
Explains the initial steps to connect the system to a home Wi-Fi network via the SoundTouch app.
Instructions for users who already have a SoundTouch account to add a new system.
Guide for obtaining and installing the necessary SoundTouch controller app on mobile devices.
Details the final steps in the app to establish the system's connection to the home Wi-Fi network.
Instructions on how to turn the system on and off using the power button or remote.
How to check the system's status using the display and Wi-Fi indicator lights.
A guide to understanding the various icons and messages displayed on the system's screen.
Explains the different states of the Wi-Fi indicator light and what they signify.
Description of the buttons on the system and remote, and their functions.
Information about battery life, usage tips, and how to operate the system wirelessly.
Method for checking the remaining battery charge level on the system.
Instructions for connecting the system to a power outlet to charge the battery.
Explains the system's feature to conserve battery power when not in use.
Guidance on when and how to replace the system's internal rechargeable battery.
Overview of the SoundTouch app's capabilities for managing system settings and music playback.
Information on how to access help resources, including in-app tips and guides.
Instructions for using other smart devices to control the system over the network.
Explains the concept and benefits of personalizing presets for music playback.
Key information and requirements for setting up and using presets effectively.
Steps to select and play music using the personalized preset buttons on the system or remote.
Detailed steps to assign a specific song, station, or playlist to a preset button.
How to enjoy music from external devices or services like AUX and AirPlay.
Instructions for connecting external audio players via the AUX IN connector using a stereo cable.
Steps to stream music wirelessly from Apple AirPlay-compatible devices.
Guide on how to update the system's firmware to the latest version for improved performance.
Instructions on how to turn off the system's wireless network connectivity.
Instructions on how to turn the system's wireless network connectivity back on.
Steps to perform a factory reset, returning the system to its original settings.
A comprehensive guide to resolving common issues and problems with the system.
How to restart the system if it becomes unresponsive without losing settings.
Recommended methods for safely cleaning the exterior and grille of the system.
Step-by-step instructions for replacing the battery in the system's remote control.
Contact information and guidance for seeking assistance from Bose customer support.
Details about the product's warranty coverage and registration process.
Provides detailed specifications including size, weight, and power supply requirements.
Key considerations and requirements for setting up the system using a computer.
Specific advice for users setting up the system with a desktop computer.
Detailed procedure for downloading the app and completing setup via a computer.
General| Control type | Buttons |
|---|---|
| Volume control | Digital |
| Remotely operated | Yes |
| Supported radio bands | Not supported |
| Built-in storage media | No |
| Audio formats supported | AAC, MP3, WMA |
| Internet radio services supported | iHeartRadio, Pandora, Spotify |
| Network streaming services supported | Pandora |
| Display type | OLED |
| Product color | Black, White |
| RMS rated power | - W |
| Number of drivers | - |
| Audio output channels | 2.0 channels |
| Wi-Fi standards | 802.11b, 802.11g |
| Cables included | AC, USB |
Weight and Dimensions| Depth | 64 mm |
|---|---|
| Width | 249 mm |
| Height | 147 mm |
| Weight | 1400 g |
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