Bose SoundTouch SA-4

Other manuals for Bose SoundTouch SA-4

Questions and Answers:

J
Jennifer ShawAug 21, 2025
What to do if my Bose SoundTouch SA-4 has intermittent or no audio from SoundTouch™?
- E
  Edward AustinAug 21, 2025
  If you experience intermittent or no audio from SoundTouch™ on your Bose Amplifier, consider these solutions: * Ensure the SoundTouch™ wireless adapter is securely plugged into the BoseLink INPUT connector. * Move the SoundTouch™ wireless adapter away from potential sources of interference like microwaves, cordless phones, metal cabinets, or other metal objects. * Stop any other audio or video streaming applications that may be running. * Verify that the system is powered on and connected to the same network as your computer. * Move the system or audio source closer to the wireless router or network access point. * Check that the system volume is not muted or set too low. * Try unplugging the power cord and reconnecting it after one minute.
C
Charles PatelSep 4, 2025
How to fix Bose SoundTouch™ controller when it does not adjust the volume?
- M
  Mary RandolphSep 4, 2025
  If your SoundTouch™ controller is not adjusting the volume on your Bose system: * Try replacing the batteries in the SoundTouch™ controller. * If you are using a local volume control (VCA), turn it to the off position.
C
caleb92Sep 2, 2025
How to fix reversed stereo channels on Bose Amplifier?
- S
  Stephanie DixonSep 2, 2025
  If the right and left stereo channels are heard on the wrong speakers with your Bose Amplifier: * Make sure the cable connected to the SPEAKER OUTPUTS L at the amplifier are connected to the speaker on the left in your listening area. * Make sure the cable connected to the SPEAKER OUTPUTS R at the amplifier are connected to the speaker on the right in your listening area.
C
Chloe HoustonSep 1, 2025
What to do if one speaker still does not play on Bose Amplifier?
- H
  Heather HerreraSep 1, 2025
  If one speaker still does not play on your Bose Amplifier, try these steps: * Connect the speaker that is not working to the other speaker cable to test if the issue is with the speaker itself. If the speaker still does not play, the problem may be with the speaker. * If the speaker now plays, the speaker and cable are good. Disconnect the cable from the amplifier terminal and connect it to the other terminal connector. * If the speaker now plays, the problem is likely in the other speaker cable and you should replace it. * If the speaker does not play, the problem may be in that channel of the amplifier.
W
wilkinsbelindaAug 30, 2025
What to do if only one speaker plays on my Bose SoundTouch SA-4 Amplifier?
- M
  Michelle TurnerAug 30, 2025
  If only one speaker is playing on your Bose Amplifier, ensure that the cables are in good condition and are firmly connected at both ends for the speaker that does not play.
T
tiffany76Aug 29, 2025
How do I fix weak bass or treble on my Bose SoundTouch SA-4?
- C
  Carla WilliamsAug 29, 2025
  To address weak bass or treble on your Bose Amplifier: * Check the speaker cable connections to ensure they are secure. * Verify that the individual wires are connected + to + and – to –.
K
Kimberly Lawson DDSAug 27, 2025
How to troubleshoot interference on a Bose SoundTouch SA-4 Amplifier?
- B
  Benjamin PowellAug 27, 2025
  To troubleshoot interference with your Bose Amplifier: * Ensure the speaker cables are firmly inserted in the terminals on the back of the speakers and on the amplifier rear panel. * Check to be sure no individual wires are touching across terminals. * Make sure the SoundTouch™ wireless adapter is away from metal objects, other audio/video components, and direct heat sources.
A
April BlakeAug 26, 2025
How to fix Bose Amplifier when neither speaker plays?
- J
  John SparksAug 26, 2025
  If neither speaker is playing with your Bose Amplifier, check the following: * Ensure the amplifier is connected to AC (mains) power. * Verify the plug is fully inserted and the AC (mains) power outlet is powered. * Confirm content is selected via the SoundTouch™ app. * Try disconnecting the SoundTouch™ wireless adapter cable from the amplifier, then disconnect AC power from the SA-4 amplifier for three minutes. Reconnect the SoundTouch™ wireless adapter and then reconnect power to the SA-4 amplifier.
D
David ShortAug 25, 2025
What to do if my Bose Amplifier volume suddenly decreases?
- D
  Dennis MillerAug 25, 2025
  If the volume on your Bose Amplifier suddenly decreases, here’s what you can do: * First, try lowering the volume setting to see if the level returns to normal. If it does, the volume reduction was likely due to the amplifier's overload protection feature. * Next, disconnect the amplifier from AC (mains) power and allow it to cool down. * Ensure there is adequate ventilation around the amplifier. * Finally, reconnect the amplifier to power. If the volume returns to normal, the issue was likely due to the amplifier's thermal overload protection.
J
Jerry RogersAug 23, 2025
How to fix Bose SoundTouch SA-4 when network setup cannot complete?
- J
  Jesse MorganAug 23, 2025
  If you are unable to complete the network setup for your Bose Amplifier, try the following: * Ensure the SoundTouch™ wireless adapter is plugged into the BoseLink INPUT connector and the SA-4 amplifier is connected to AC (mains) power. * Verify that the network name and password are correct. * Confirm that network service is available and the system and computer are on the same network. * Move the system closer to the wireless router or network access point. * Stop other audio or video streaming applications. * As a last resort, close the app, disconnect all cables, and restart the setup process.

Bose SoundTouch SA-4 Specifications

General

Amplifier class	-
Audio output channels	- channels
Peak power per channel	- W
Signal-to-Noise Ratio (SNR)	- dB
Total Harmonic Distortion (THD)	- %
AC (power) in	Yes
USB 2.0 ports quantity	1
Speakers connectivity type	RJ-45
Purpose	Home
Product color	Black
Connectivity technology	Wired & Wireless

Weight and Dimensions

Depth	140 mm
Width	362 mm
Height	108 mm
Weight	5000 g

Summary

Safety Information

Electrical Shock and Warning Symbols

Highlights electrical shock risks and important operating instructions using warning symbols and text.

Product Warnings

Details product warnings regarding fire, chemical hazards, battery handling, and choking hazards.

Usage Cautions and Notes

Provides cautions on preventing electric shock, indoor use, modifications, and system requirements.

Important Safety Instructions

Setting Up the System

Unpacking the System Components

Instructions on how to unpack the SoundTouch SA-4 amplifier and identify included components.

Unpacking Safety Caution

Power Cord Usage Guidance

Connecting to Wi-Fi Network

Installing the SoundTouch App

Steps to download and install the SoundTouch app on a computer for system setup.

Physical Network Connection

SA-4 Amplifier Installation

SA-4 Amplifier Installation Cautions

Lists critical cautions for installing the SA-4 amplifier, including indoor use, sturdy surfaces, and ventilation.

Wireless Adapter Installation

Instructions for positioning the wireless adapter for optimal Wi-Fi signal strength and range.

Wireless Adapter Interference Note

Advice on placement and troubleshooting for network connection interference with the wireless adapter.

Connecting Speakers

Speaker Connection Cautions

Warnings about using only unpowered speakers and the 6-ohm minimum load requirement for the amplifier.

Controlling the System with the App

Using the SoundTouch App

Details how to use the SoundTouch app as a remote for system control, music streaming, and preset management.

Accessing Help Resources

Mobile and Computer Control

Downloading Mobile App

Instructions for downloading the SoundTouch controller app for iOS and Android mobile devices.

Controlling from Another Computer

Steps to control the SoundTouch system from any computer on the same network using the app.

Using the SoundTouch Controller

Playing Music with Controller

Explains how to use the SoundTouch controller to play and manage music presets after setup.

Controller Wireless Range

Details the wireless range limitations of the SoundTouch controller and factors affecting it.

Controller Functions

Describes the functions of the SoundTouch controller buttons and rings for playback and volume control.

Wall Mounting the Controller

Wall Mount Magnetic Warning

A warning about magnetic material in the wall mount bracket and its potential effect on medical devices.

Wallboard Mounting Instructions

Instructions for mounting the controller to wallboard using specific drill sizes and anchors.

Wood Mounting Instructions

Instructions for mounting the controller to wood using specific drill sizes and screws.

System Status and AirPlay

SA-4 Amplifier Status Indicator

Details the SA-4 amplifier's green status indicator and its interpretation for system status.

Wireless Adapter Status

Wi-Fi Status Indicator

Explanation of the Wi-Fi status indicator on the wireless adapter and its meanings.

Advanced Setup and Features

Alternate Setup Method

Provides an alternative method for setting up the SoundTouch system via its built-in Wi-Fi network.

Wi-Fi and Power Management

DisablingEnabling Wi-Fi

Power Saving Mode

Describes how to activate and deactivate the low-power standby mode for the wireless adapter.

Personalizing Presets

How Presets Work

Explains how to personalize six presets for music services, stations, playlists, artists, albums, or songs.

Playing a Preset

Setting Presets with Controller

Details how to set and change presets directly from the SoundTouch controller's preset ring.

How to Set a Preset

How to Change a Preset

Care and Maintenance

Adding or Changing Wi-Fi Network

Troubleshooting Common Issues

Provides solutions for common problems encountered during network setup and system operation.

Troubleshooting Specific Problems

No Speaker Audio

Troubleshooting steps for when neither speaker produces audio output from the amplifier.

One Speaker Not Playing

Troubleshooting steps for when only one speaker is producing audio.

Stereo Channel Mismatch

Audio Interference

Controller Volume Issues

Sudden Volume Decrease

Wireless Adapter Wake-up Issues

Appendices

SA-4 Amplifier Connector Panel

AC Power Connector

Speaker Outputs

Explains the speaker outputs for connecting unpowered speakers and minimum load requirements.

SA-4 Amplifier Status Indicator

BoseLink Input Connector

Desktop Computer Network Setup

USB Cable Connection Note

Troubleshooting Network and AirPlay

Network Setup Failure

Steps to resolve issues when the system cannot complete the network setup process.

AirPlay Connectivity Issues

Device Detection Failure

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Table of Contents

Other manuals for Bose SoundTouch SA-4

Questions and Answers:

Bose SoundTouch SA-4 Specifications

Summary

Safety Information

Electrical Shock and Warning Symbols

Product Warnings

Usage Cautions and Notes

Important Safety Instructions

Setting Up the System

Unpacking the System Components

Unpacking Safety Caution

Power Cord Usage Guidance

Connecting to Wi-Fi Network

Installing the SoundTouch App

Physical Network Connection

SA-4 Amplifier Installation

SA-4 Amplifier Installation Cautions

Wireless Adapter Installation

Wireless Adapter Interference Note

Connecting Speakers

Speaker Connection Cautions

Controlling the System with the App

Using the SoundTouch App

Accessing Help Resources

Mobile and Computer Control

Downloading Mobile App

Controlling from Another Computer

Using the SoundTouch Controller

Playing Music with Controller

Controller Wireless Range

Controller Functions

Wall Mounting the Controller

Wall Mount Magnetic Warning

Wallboard Mounting Instructions

Wood Mounting Instructions

System Status and AirPlay

SA-4 Amplifier Status Indicator

Wireless Adapter Status

Wi-Fi Status Indicator

Advanced Setup and Features

Alternate Setup Method

Wi-Fi and Power Management

DisablingEnabling Wi-Fi

Power Saving Mode

Personalizing Presets

How Presets Work

Playing a Preset

Setting Presets with Controller

How to Set a Preset

How to Change a Preset

Care and Maintenance

Adding or Changing Wi-Fi Network

Troubleshooting Common Issues

Troubleshooting Specific Problems

No Speaker Audio

One Speaker Not Playing

Stereo Channel Mismatch

Audio Interference

Controller Volume Issues

Sudden Volume Decrease

Wireless Adapter Wake-up Issues

Appendices

SA-4 Amplifier Connector Panel

AC Power Connector

Speaker Outputs

SA-4 Amplifier Status Indicator

BoseLink Input Connector

Desktop Computer Network Setup

USB Cable Connection Note

Troubleshooting Network and AirPlay

Network Setup Failure

AirPlay Connectivity Issues

Device Detection Failure

Related product manuals