Bose SoundTouch20 Wi-Fi S

Questions and Answers

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Sherri LarsonJul 26, 2025
How to fix Bose SoundTouch20 Wi-Fi S Speakers that cannot complete network setup?
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  John CrosbyJul 26, 2025
  If you cannot complete the network setup for your Bose Speakers, here are some things to try: * Double-check that you have entered the correct network name and password. * Verify that your network service is available and that both the system and your computer are on the same network. * Try moving the system closer to the wireless router or access point. * Stop any other audio or video streaming applications. * As a last resort, close the app, disconnect all cables, and restart the setup process from the beginning.
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Dr. Felicia BergerAug 5, 2025
What to do if Bose Speakers have intermittent or no audio?
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  Michael CrawfordAug 5, 2025
  If you are experiencing intermittent or no audio with your Bose Speakers, there are several potential solutions: * Move the system away from potential sources of interference, such as microwaves or cordless phones. * Stop any other audio or video streaming applications that may be running. * Make sure that the system is powered on and connected to the same network as your computer. * Move the system or the audio source closer to your wireless router or access point. * Check that the system volume is not muted or set too low. * Try unplugging the power cord and reconnecting it after one minute.
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millerlarryAug 15, 2025
Why can't I hear AirPlay stream on my Bose Speakers?
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  mschmidtAug 16, 2025
  If you cannot hear an AirPlay stream on your Bose Speakers, ensure that the system and the AirPlay device are connected to the same network. Also, make sure the AirPlay device is playing and its volume is turned up. Verify that the system is selected in the AirPlay menu of your device. Finally, move the AirPlay device away from potential interference and closer to the wireless router or access point.

Summary

Safety Information

Setting up the System

Unpacking the SoundTouch System

Instructions for carefully unpacking and checking the contents of the system.

Adding System to Wi-Fi Network

Steps to connect the SoundTouch system to your home Wi-Fi network.

Installing the SoundTouch App

Guide to downloading and installing the necessary SoundTouch application.

Connecting System to Home Wi-Fi Network

Detailed instructions for establishing the system's connection to the Wi-Fi network.

Using the System

Powering On the System

How to turn the SoundTouch system on and off using controls.

Understanding Display Messages and Icons

Wi-Fi Indicator Status

System Control Buttons Overview

Description of buttons on the system and remote for controlling functions.

Controlling the System using the App

Using the SoundTouch App for Control

How to use the SoundTouch app to manage and control the system.

Downloading Mobile SoundTouch App

Instructions for downloading the SoundTouch app on iOS and Android devices.

Controlling System from Another Computer

Personalizing your Presets

How Presets Work

Playing a Preset

Setting a Preset

Step-by-step guide on how to set a new preset on the system.

Changing a Preset

Advanced Features

Advanced Button Controls

Updating System Software

Disabling Wi-Fi Capability

Re-enabling Wi-Fi Capability

Performing a Factory Reset

How to reset the system to its original factory settings.

Alternate Setup Method

Care and Maintenance

Adding a Wi-Fi Network

Troubleshooting Common Issues

Solutions for common problems encountered with the system.

Cleaning the System

Replacing Remote Control Battery

Bose SoundTouch20 Wi-Fi S Specifications

General

Brand	Bose
Category	Speakers
Wireless Technology	Wi-Fi, Bluetooth
Multi-Room Audio	Yes
Power Source	AC Power
App Control	Yes
Voice Control	No
Presets	6
Color	Black, White
Type	Wireless Speaker
Dimensions	7.4" H x 12.4" W x 4.1" D
Weight	7 lbs
Speaker Type	Wireless
Sound Technology	Proprietary Waveguide Technology