To Next PageTo Next PageWhat to do if Bose SoundTrue Ultra microphone is not picking up sound?
If the microphone on your Bose Headphone isn't picking up sound, ensure you're using a compatible device and that the headphone plug is securely connected. Verify that the microphone opening on the back of the Answer/End button isn't blocked. Try making another phone call or using another device.
What to do if Bose SoundTrue Ultra has no audio?
If your Bose Headphone has no audio or the audio is intermittent, securely connect the headphone cable to the 3.5 mm headphone connector on your device. Also, try another eartip size or test the headphones with another device.
Why is the microphone not working on my Bose SoundTrue Ultra?
If the microphone on your Bose Headphone isn't picking up sound, first ensure you're using a compatible device and that the headphone plug is securely connected to the headphone input. Check that the microphone opening on the back of the Answer/End button is not blocked. You may also want to try making another phone call or using another device to troubleshoot.
General| Cable length | 1.2 m |
|---|---|
| Headset type | Binaural |
| Product type | Headset |
| Product color | Gray |
| Wearing style | In-ear |
| Recommended usage | Calls/Music |
| Carrying case | Yes |
| Brand compatibility | Apple |
| Number of products included | 1 pc(s) |
| Connectivity technology | Wired |
| Headset connectors supported | 2.5mm |
| Ear coupling | Intraaural |
| Microphone type | In-line |
Weight and Dimensions| Weight | 17.9 g |
|---|
An overview of the Bose SoundTrue Ultra in-ear headphones and their key features.
Guidance on how to insert and position the headphones for optimal comfort and audio performance.
How to use the clothing clip for cable management and stability during movement.
Instructions for using only the right earpiece to hear surrounding sounds.
Details the duration and scope of the warranty against manufacturing defects.
Provides instructions for obtaining warranty service, including product return procedures.
Legal disclaimers and limitations of liability, superseding other warranties.
