Bowflex JRNY - Do I Need to Be Connected to the Internet for the Bowflex JRNY App to Work?; What Do I Do If the Bowflex JRNY App Is Stuck on the Loading Screen?; Where Do I Put My Smart Phone or Tablet While Using the Bowflex JRNY App with My Max Trainer Machine?; How Do I Navigate Inside a Screen?

The Bowflex JRNY™ App requires an internet connection for all functionality; however, your
Bowflex Max Trainer machine does not require an internet connection.
WHAT DO I DO IF THE BOWFLEX JRNY™ APP IS STUCK ON THE LOADING SCREEN?
1. Force-quit the Bowflex JRNY™ App and then re-open the app.
2. Ensure that you are connected to your machine. Your console should be dark, the
Bluetooth® logo in your Bowflex JRNY™ App should be blue (not red), and “App
Connected” will appear on your machine console.
WHERE DO I PUT MY SMART PHONE OR TABLET WHILE USING THE BOWFLEX JRNY™ APP
WITH MY MAX TRAINER MACHINE?
Your device goes over the dark machine console. Place your device over the top of the ridge at
the base of your machine console, then slide the magnetic rack toward the top of your device.
HOW DO I NAVIGATE INSIDE A SCREEN?
Look for the “three horizontal line”, or “hamburger” button for a dropdown menu.
DOES THE BOWFLEX JRNY™ APP WORK IN LANDSCAPE MODE?
Smart Phones: Portrait mode only. Tablets: Portrait mode and Landscape mode are both
available.
HOW DO I COMPLETE PROGRAMS NOT FEATURED IN THE BOWFLEX JRNY™ APP, SUCH AS
“STAIRS”, OR “CALORIE BURN”?
These programs are only available on your Max Trainer machine, but if you complete these pre-
programmed workouts with the user profile selected with your Bowflex JRNY™ App account,
your workout history will be saved to your Journal the next time you sync the app.