If the sound of the unit is too low or too loud or even distorted
Adjust mic gain to the suitable level for recording in the current
environment to improve the recording eect.
Current noise or other abnormal noise appears during monitoring
Make sure there is no interference near the unit. If the noise still exists
after changing the unit's position, please contact our customer service.
The operating range of the unit is limited and the sound is frequently
intermittent
Make sure there is no interference between the transmitter and receiver. If
the intermittent sound still occurs frequently, please contact our customer
service.
Failed to charge the transmitter(s) or receiver via the charging case
①
Make sure the charging contacts of both are in full contact. Wipe the
charging contacts with a clean cloth and try again.
②
If you want to check whether the magnetic force is aging or whether
the charging contacts of the two are not in sucient contact, press the
transmitter/receiver placed in the charging box to check whether it is
in a charging state. If the transmitter(s) or the receiver is still failed to
be charged, please contact our customer service.
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