19
SCHM-001
Rev 2
Trouble Shooting Guide
Appropriate Action:
Check the main ON/OFF switch (C1) to ensure that it is ON, it will be illuminated if it is on.
Check the A/C outlet that the chair is plugged into to insure that there is power going to the chair. Also
check the building’s circuit breakers.
1. Check to make sure that the cable plug on the motor is pushed all the way into the control box and
into the extension cable under the seat.
2. Check the cables connected to and from the DJB box (refer to Base Parts List) that they are
completely engaged.
3. Press and hold both position ‘1’ & position ‘2’ switches down simultaneously for five to ten seconds
or until beeping stops and changes to a steady tone. Depress the HOME switch to reset actuators.
Damaged gears - call for service.
Jammed lock mechanism. Pull headrest outward with both hands. If this problem persists - call for
service.
Symptoms:
Chair will not operate
Chair will not operate
Main On/Off switch (C1) is “ON”
Outlet on chair works
Motors will not work
Noisy motor(s)
Headrest will not release
Cauon: Always disconnect main power before performing any electrical related troubleshoong and stand clear from chair
upon compleon before restoring main power.
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