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MAINTENANCE
Troubleshooting
If you have a problem with your microwave, review the following chart for a possible solution.
If the microwave still does not work properly, contact the nearest authorized service center.
a. Electrical cord is not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions and try again.
Arcing or sparking in
the microwave
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Use only microwave-safe
materials.
b. Do not operate the microwave
when it’s empty.
c. Clean the microwave with wet
towel.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time or power level is
not suitable.
d. Food is not turned or stirred.
a. Use only microwave-safe
materials.
b. Defrost the food completely
before attempting to cook it.
c. Use correct cooking time and
power level.
d. Turn or stir food.
Cooking time or power level is not
suitable.
Use correct cooking time and
power level.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Microwave ventilation ports are
blocked or restricted.
d. Cooking time or power level is
not suitable.
a. Use only microwave-safe
materials.
b. Defrost the food completely
before attempting to cook it.
c. Check to see that ventilation
ports are not restricted.
d. Use correct cooking time and
power level.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time or power level is
not suitable.
c. Food is not turned or stirred.
a. Use only microwave-safe
materials.
b. Use correct cooking time and
power level.
c. Turn or stir food.
The vent fan turns on
by itself
The fan automatically starts when
heat rises from range surface units
or burners and stays on until the
temperature decreases. This
protects the microwave from
excessive temperatures.
Your microwave is operating
normally. The fan cannot be turned
off manually during this time.
The turntable will not
move
a. The turntable is misaligned.
b. The turntable is turned off.
a. Make sure that the turntable is
properly aligned on the ring and
shaft.
b. Press Turntable on/off to turn
your turntable back on.