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PROBLEM EASY SOLUTION WHAT TO DO
Espresso runs out
around the edge
of the portafilter
and/or
Portafilter comes out
of the group head
during an extraction
Portafilter
not inserted
in the group
head correctly.
Ensure portafilter is rotated to the right until the
handle is past the center and is securely locked in
place. Rotating past the center will not damage the
silicone seal.
There are coffee
grounds around the
filter basket rim.
Clean excess coffee from the rim of the filter
basket after grinding to ensure a proper seal
in group head.
Filter basket rim is
wet or underside of
portafilter lugs are
wet. Wet surfaces
reduce the friction
required to hold
the portafilter in
place whilst under
pressure during
an extraction.
Always ensure filter basket and portafilter are dried
thoroughly before filling with coffee, tamping and
inserting into the group head.
Issues with the
Auto Start feature
Clock not set or
clock is set with
incorrect time.
Check that the clock and Auto Start time have
been programmed correctly. The LCD will
display a clock icon when the Auto Start time
is programmed.
ERR error message
on LCD
A fault has occured
and machine
cannot operate.
Contact Breville Consumer Support.
Pumps continue
to operate / Steam
is very wet / Hot
water outlet leaks
Using highly
filtered,
demineralized
or distilled water
which is affecting
how the machine
is designed
to function.
We recommend using
cold, filtered water. We do not recommend
using water with no/low mineral content such
as highly filtered, demineralized or distilled
water. If the problem persists, contact Breville
Consumer Support.
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