BRISTAN
Need Help?
If y
our
product does not function
correctl
y when y
ou
first
use it, contact y
our
plumber
and
make sure that it has been installed and commissioned
in
line with the
instructions
in
this
guide. If this doesn't solve the problem, then please visit
www.bristan.com/bristancare
for
some
helpful
hints and tips,
or
contact Bristan
Care
Customer
Service
on
0844
701
6273
where
our
expert team of
ad
visors w
ill
be
able to
offer
you,
or
y
our
plumber,
help and
ad
vice.
Problems
During the Guarantee Period
In
the
unlikel
y event that y
ou
encounter
an
y
problems
with the product during the guarantee
Guarantee
period, contact Bristan Care
Customer
Service
on
0844
701
6273 with y
our
proof of purchase
or
unique
guarantee registration number, and we w
ill
w
ork
to resolve the
problem
quickl
y.
Extended Guarantees
If y
our
product is out of its guarantee period,
or
y
ou
would like to extend the guarantee, then please visit
www.bristan.com/customerservice
for
extended guarantee options.
Bristan Care
Customer
Support
Bristan
customers
also benefit
from
the
support
of Bristan Care,
our
comprehensive
customer
support
package
which offers:
Technical support hotline [Tel: 0844
701
6273) with access to
full
y trained
ad
visors w
ho
can
offer
installation
ad
vice,
talk
y
ou
through
quick maintenance checks,
or
recommend
the best course of action to
fi
x
an
y
problems
with a product
Expert advice Find easy to follow '
ho
w to· video guides and technical
FAQs
online at
www
.bristan.com. Our guides
take y
ou
step-by-step
through
many product
installations
and y
ou
can find plenty of easy guides to quick product
fixes and
ser
vicing.
Spare parts
We
hold thousands of spares and we keep them
for
discontinued products
for
ov
er
se
v
en
years.
Spares can easily
be
ordered
on
line at
www
.bristan.com and are dispatched the same
da
y.
Expert plumbing engineers If we
can't
sol
ve the
problem
ov
er
the phone
or
with a spare part, then w
e'll
send out
one of
our
Bristan Care engineers to take a look. Bristan Care engineers provide free
support
for
products
that are
within guarantee, but are also available to
ser
vice products that are out of guarantee
for
a
small
charge. For
details, please
call
customer
ser
vices
on
0844
701
6273.
To Next Page
Loading...
