Page 25/26IOM Single Case BiRotor Plus R06
Warranty Claim Procedures
1. Limited Warranty
Subject to the limitations contained in Section 2
herein and except as otherwise expressly provided
herein, Brodie Meter Co., LLC (“Brodie”) warrants
the Goods-manufactured by Brodie will be free from
defects in materials or workmanship under normal
use and care until the expiration of the applicable
warranty period.
Goods are warranted for twelve (12) months from
the date of installation and 18 months from date of
shipment, whichever occurs fi rst. Consumables and
Services are warranted for a period of 90 days from
the date of shipment or completion of the Services.
Products purchased by Brodie from a third party for
resale to Buyer (“Resale Products”) shall carry only
the warranty extended by the original manufacturer.
Buyer agrees that Brodie has no liability for Resale
Products beyond making a reasonable commercial
effort to arrange for procurement and shipping of the
Resale Products.
If Buyer discovers any warranty defects and noti-
fi es Brodie thereof in writing during the applicable
warranty period, Brodie shall, at its option, repair or
replace, that portion of the Goods found by Brodie
to be defective or refund the purchase price of the
defective portion of the Goods/Services.
All replacements or repairs necessitated by
inadequate maintenance, normal wear and usage,
unsuitable power sources, unsuitable environmental
conditions, accident, misuse, improper installation,
modifi cation, repair, storage or handling, or any other
cause not the fault of Brodie, are not covered by this
limited warranty, and shall be at Buyer’s expense.
Brodie shall not be obligated to pay any costs or
charges incurred by Buyer or any other party except
as may be agreed upon in writing in advance by an
authorized Brodie representative.
All costs of dismantling, reinstallation and freight
and the time and expenses of Brodie’s personnel for
site travel and diagnosis under this warranty clause
shall be borne by Buyer unless accepted in writing by
Brodie.
Brodie is not responsible for damages that incur
during shipment to Buyer for shipments that are
F.O.B. Brodie Factory, FCA Brodie Factory, or EX-
WORKS Brodie Factory. Shipping charges for goods
returned to Brodie under warranty will be at Buyer’s
expense.
Products found not to be warranted can be repaired
and returned at Buyer’s expense and return charges
born by Brodie will be added to the cost of repair or
returned to Buyer “as received” at Buyer’s expense.
Insurance for returned products will be at Buyer’s
expense.
For all returned products please package to prevent
damage, or future damage during shipment.
Make sure the products are cleaned, free from grease
oil, chemicals and other materials that may hamper
defect detection and impede repair.
All returned items must be accompanied with a
MSDS for the products that have been in contact
with the equipment, including cleaning agents.
A decontamination statement, RMA, and Customer
Problem Report must also accompany equipment
returned. Product received in an unsuitable condition
will be returned at Buyer’s expense without being
examined.
Goods repaired, and parts replaced during the war-
ranty period shall be in warranty for the remainder
of the original warranty period or ninety (90) days,
whichever is longer.
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