Warranty Information
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by Southern
Telecom, Inc. to the original consumer purchaser against defects in materials and workman-
ship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal: www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of equal
value if examination by the service center determines this product is defective. Products
received damaged as a result of shipping will require you to file a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, unauthorized modification including software
modifications such as the installation of custom firmware. This warranty is voided in the event
any unauthorized person opens, alters or repairs this product. All products being returned to
the authorized service center for repair must be suitably packaged.
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