Troubleshooting
Problem Possible Cause/Action
• The uAstro does not
start operation.
• Ensure that the main power switch
and the switch on the electrical
outlet are turned to the ON position.
• Ensure that the power plug is firmly
connected to the electrical outlet.
• Check that the voltage at the
electrical outlet is adequate.
• The massage rollers stop
during the massage session.
• The roller mechanisms may
be strained when subjected
to excessive force. Do not apply
excessive force on the rollers.
• The massage rollers have
moved to the upper position.
• When the massage program finishes,
the rollers will automatically return to
the storage position (upper position
of the backrest). To continue with the
massage, press the power button on
the controller again.
• The right and left rollers are
not positioned horizontally.
• This is the result of alternate
tapping by right and left rollers
and this is normal.
• The backrest and leg rest
cannot be reclined/raised
or retracted/extended.
• Ensure that no objects are caught
behind the backrest or leg rest
that can cause the safety reclining
sensors to be activated.
• Beeping sound and LED indicators
blinking on the controller.
• Remove and reconnect the
AC plug to the electrical outlet.
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