Troubleshooting | Brose Drive Magnesium housingEN | 22
Symptom Possible cause Solution
Display unit and/or
Brose Drive System
cannot be activated.
Battery not correctly clicked
into the holder.
If possible, remove the battery and
reinsert it. Pay attention that it is in
the proper position.
Battery not charged up.
Charge up fully using the supplied
battery charger.
Battery contacts and/or
holder soiled.
Make sure all contacts are clean. If
necessary, clean with a soft, dry cloth.
Display unit not correctly
connected.
Check the plug connection of the
display unit. Pay attention that is it
properly connected.
Display unit contacts and/or
holder soiled.
Make sure all contacts are clean. If
necessary, clean with a soft, dry cloth.
Plug connections on the
drive unit not correctly
inserted.
Check cabling and connections and
connect them correctly if necessary.
Display unit does not
provide trip data even
though the e-bike is
in motion.
Spoke magnet not correctly
mounted (distance to the
speed sensor).
Check the mounting of the spoke
magnet, in particular its distance to
the speed sensor on the chainstay.
This must be between 5 and 17 mm
(see Fig B). Correct the distance if
necessary.
Bicycle lighting
cannot be activated.
Lighting cable incorrectly
connected.
Check cabling and connections and
connect them correctly if necessary.
Display unit indicates
an error in the
multifunction panel.
There is an active error in
the system.
Please note table 04.
Table 05: Fehlerhinweise
190821_Brose_BDA-DriveMag-Multi.indd 22 21.08.2019 14:35:35
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