Brother DCP-6690CW User Manual

Troubleshooting
140
12
Network print software installation problems 12
The Brother print server is not found during setup of the network print software installation or from
the printer driver of the Brother machine in Windows
®
.
The Brother print server is not found using the Simple Network Configuration capabilities of
Mac OS
®
X. 12
 For a network with an Ethernet cable connection
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2
of this User’s Guide before installing the network print software or printer driver.
 For a wireless network
Make sure you have completed the IP address setting and wireless network settings of the Brother print server
according to Chapter 3 of this User ’ s Guide before installing the network print software or printer driver.
Check the following:
a Make sure that the machine is powered on, is on-line and ready to print.
b Check to see if the LCD momentarily displays LAN Active after being connected to the network.
The LCD displays LAN Active: The print server is connected to the network.
The LCD does not display LAN Active: The print server is not connected to the network.
c Print the Network Configuration List and check if the settings such as IP address settings are correct for
your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP
address is correctly loaded into the print server. And make sure that no other nodes on the network have
this IP address. For information on how to print the Network Configuration List, see Printing the Network
Configuration List on page 113.
d Verify that the print server is on your network as follows:
 For Windows
®
1 Click Start, All Programs, Accessories then choose Command Prompt.
2 Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
 For Mac OS
®
X 10.2.4 or greater
1 From the Go menu, choose Applications.
2 Open the Utilities folder.
3 Double-click the Terminal icon.
4 Try pinging the print server from the Terminal window:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).

Brother DCP-6690CW Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	28 ppm
Maximum copy resolution	1200 x 1200 DPI
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Display diagonal	4.2 \
Market positioning	Business
Mac compatibility	Yes
Compatible memory cards	miniSD, SD, SDHC
Sound pressure level (printing)	50 dB
Maximum print size	297 x 420 mm
Media weight (tray 1)	64 - 220 g/m²
Maximum ISO A-series paper size	A3
Scan speed	4.49 sec/page
Dimensions (WxDxH)	540 x 488 x 323 mm
All-in-one functions	Copy, Scan
Standard media sizes	A3, A4, A5, A6, B4, B5
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows Vista Certified Windows XP (32 & 64 bit edities) Windows 2000 Mac OS 10.2.4 & later Linux printer driver
USB 2.0 ports quantity	1
Digital sender	No
Number of print cartridges	4
Package weight	21500 g
Grayscale levels	256
Image formats supported	BMP, JPG, PNG
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA, (Auto IP), NetBIOS/WINS, LPR/LPD, Custom Raw Port/Port9100, DNS-resolver, mDNS, FTP-server, TELNET, SNMPv1, TFTP, scannerpoort, LLTD-responder
Power consumption (standby)	6 W
Power consumption (PowerSave)	0.7 W
Power consumption (average operating)	26 W