Brother DCP-J1200W - If You Are Having Difficulty with Your Machine

LED Status Cause Action
• Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
Cannot detect An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly and firmly until it
locks into place.
See Related Information: Replace
the Ink Cartridges.
If you are using non Brother Original
ink, the machine may not detect the
ink cartridge.
Replace the ink cartridge with a
Brother Original ink cartridge. If the
error message remains, contact
Brother customer service or your
local Brother dealer.
The wrong Brother model ink cartridge
was installed.
Check the model numbers of the
ink cartridges and install the correct
ink cartridges.
See Related Information: Replace
the Ink Cartridges.
Cannot Initialize /
Cannot Start
Cannot Clean
Cannot Change
Cannot Print
Cannot Scan
The machine has a mechanical
problem.
Disconnect the machine from the
power for several minutes, and
then reconnect it.
Ink low The ink level is low. You can continue printing until one
or more of the ink cartridges reach
the end of their lives. (The Ink LED
will stop blinking and remain lit.)
See Related Information: Replace
the Ink Cartridges.
• You can still scan even if the ink
is low or needs to be replaced.
Out of memory
The machine's memory is full. If a copy operation is in progress:
• Press
(STOP) and wait until
the other operations that are in
progress finish, and then try
again.
• Press MONO COPY or
COLOUR COPY to copy the
pages scanned so far.
(Blinking three
times)
Operation
rejected
The machine cannot perform this
operation now.
Wait a few minutes, and then try
again.
InkBox full The ink absorber box is full. These
components are periodic maintenance
items that may require replacement
after a period of time to ensure
optimum performance from your
Brother machine. Because these
components are periodic maintenance
items, the replacement is not covered
under the warranty. The need to
replace these items and the time
The ink absorber box must be
replaced. Contact Brother
customer service or your local
Brother Authorised Service Centre
to have your machine serviced.
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