If the machine does not detect the ink cartridge after you install it, check that the ink cartridge is installed
correctly. Remove the ink cartridge and reinstall it slowly until it locks into place.
IMPORTANT
• DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once.
• DO NOT remove ink cartridges if you do not need to replace them; otherwise, the machine will not know
the ink quantity left in the cartridge.
• DO NOT touch the ink cartridge insertion slots; the ink may stain your skin.
• If you mix the colours by installing an ink cartridge in the wrong position, the LCD shows [Wrong Ink
Colour].
Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to
their correct positions.
• Use unopened ink cartridges by the expiration date written on the ink cartridge package.
• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the ink cartridge.
Related Information
• Routine Maintenance
Related Topics:
• Error and Maintenance Messages
• Paper Handling and Printing Problems
• Pack and Ship Your Machine
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