Brother DCP-J785DW Basic User's Guide

Troubleshooting for Other Print Problems
Difficulties Suggestions
Poor print quality Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Make sure the Media Type setting in the printer driver or the Paper
Type setting in the machine’s menu matches the type of paper you are
using.
For more information, see the Online User's Guide: Print Settings
(Windows
®
) or Print Options (Macintosh).
White horizontal lines
appear in text or
graphics.
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
The machine prints
blank pages.
Check the print quality.
See Related Information: Check the Print Quality at the end of this
section.
Characters and lines
are blurred.
Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother
Machine at the end of this section.
Printing appears dirty
or ink seems to run.
If you are using photo paper, make sure the glossy side of the photo
paper is face down in the tray and you have set the correct paper type.
If you are printing a photo from your computer, set the Media Type in
the printer driver.
Photo paper does not
feed correctly.
When you print on Brother Photo paper, load one extra sheet of the
same photo paper in the paper tray. An extra sheet has been included
in the paper package for this purpose.
Vertical black lines or
streaks appear in
copies.
Black vertical lines on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip, scanner glass, and the
white bar and white plastic above them.
See Related Information: Clean the Scanner at the end of this section.
Check that the speck of dirt has been removed.
Black marks or spots
appear in copies.
Black marks or spots on copies are typically caused by dirt or
correction fluid on the scanner glass. Clean the scanner glass and
white plastic above it.
See Related Information: Clean the Scanner at the end of this section.
Check that the speck of dirt has been removed.
• Clean the Scanner on page 40
• Check the Print Quality on page 40
• Check the Print Alignment from Your Brother Machine on page 42
Related Information
60

Brother DCP-J785DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	10 ipm
Print speed (color, draft quality, A4/US Letter)	23 ppm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	6 cpm
Scan to	E-mail, File, Image, USB
Scan drivers	ICA, SANE, TWAIN, WIA
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	30 bit
Output color depth	24 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	No
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Compatible memory cards	MS Duo, MS PRO, MS PRO Duo, MicroSD (TransFlash), SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
Paper input type	Paper tray
Total input capacity	100 sheets
Total output capacity	- sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	20 sheets
Maximum print size	210 x 297 mm
Duplex media weight	64 - 105 g/m²
Paper tray media types	Glossy paper, Photo paper, Plain paper, Recycled paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	2L, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO C-series sizes (C0...C9)	C5
Photo paper sizes (imperial)	4x6, 5x7, 8.5x11 \
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.67 \
Market positioning	Home & office
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	WPA-PSK, WPA2-PSK, WPS
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kindle Fire Printing
Standard interfaces	USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (off)	0.2 W
Power consumption (sleep)	1.3 W
Power consumption (standby)	3.5 W
Power consumption (average operating)	18 W
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 x64
Windows operating systems supported	Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	Blue Angel, ENERGY STAR

Weight and Dimensions

Depth	341 mm
Width	420 mm
Height	172 mm