Why Brother DCP-J172W All in One Printer cannot detect ink cartridge?
Your Brother All in One Printer might not detect the ink cartridge if you installed it too quickly. Remove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts. Also, if you are using non-Brother original ink, the machine may not detect the ink cartridge. Replace it with a Brother original ink cartridge.
General| Duplex printing | No |
|---|---|
| Print technology | Inkjet |
| Maximum resolution | 1200 x 6000 DPI |
| Print speed (ISO/IEC 24734) mono | 11 ipm |
| Print speed (ISO/IEC 24734) color | 6 ipm |
| Print speed (black, normal quality, A4/US Letter) | 27 ppm |
| Print speed (color, normal quality, A4/US Letter) | 10 ppm |
| Copier resize | 25 - 400 % |
| PC free copying | Yes |
| Maximum copy resolution | 1200 x 1200 DPI |
| Maximum number of copies | 99 copies |
| Copy speed (black, normal quality, A4) | 4.4 cpm |
| Copy speed (color, normal quality, A4) | 2.7 cpm |
| Scan to | Cloud, E-mail, File, Image |
| Maximum scan area | A4 (210 x 297) mm |
| Image formats supported | BMP, JPG, PNG, TIF |
| Maximum scan resolution | 19200 x 19200 DPI |
| Document formats supported | |
| Optical scanning resolution | 1200 x 2400 DPI |
| Printing colors | Black, Cyan, Magenta, Yellow |
| Maximum duty cycle | - pages per month |
| Number of print cartridges | 4 |
| Total input capacity | 100 sheets |
| Total output capacity | 50 sheets |
| Envelopes sizes | 10, C5, DL, Monarch |
| Photo paper sizes | 10x15 cm |
| Maximum print size | 210 x 297 mm |
| Paper tray media types | Glossy paper, Plain paper, Transparencies |
| Non-ISO print media sizes | 2L, Executive (184 x 267mm), Index card, L, Letter (media size) |
| ISO A-series sizes (A0...A9) | A4, A5, A6 |
| Maximum ISO A-series paper size | A4 |
| Display | LCD |
| Product color | Black |
| Market positioning | Home & office |
| Direct printing | - |
| Standard interfaces | USB 1.1, USB 2.0, Wireless LAN |
| USB 2.0 ports quantity | 1 |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Online services supported | Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive |
| Mobile printing technologies | Apple AirPrint, Brother iPrint & Scan, Google Cloud Print |
| Processor family | RISC |
| Sound pressure level (printing) | 50 dB |
| Power consumption (off) | 0.2 W |
| Power consumption (standby) | 3.5 W |
| Power consumption (PowerSave) | 0.7 W |
| Power consumption (average operating) | 16 W |
| Scan speed | 3.37 sec/page |
| Package depth | 229 mm |
| Package width | 478 mm |
| Package height | 456 mm |
| Package weight | 8400 g |
| Mac operating systems supported | Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion |
| Server operating systems supported | Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64 |
| Windows operating systems supported | Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Professional, Windows XP Professional x64 |
| Sustainability certificates | Blue Angel, ENERGY STAR |
Weight and Dimensions| Depth | 374 mm |
|---|---|
| Width | 410 mm |
| Height | 161 mm |
Explains how reading the manual helps users understand the machine.
Details symbols and typeface conventions used throughout the manual.
Guide to accessing Brother Utilities on Windows 8 for machine operations.
Steps to view user guides on Windows and Macintosh systems.
Describes the main components and layout of the machine's control panel.
How to operate the machine using the touchscreen interface.
Information on creating and managing custom copy settings for quick access.
Adjusting audible feedback from the machine, including beep volume.
Guide to adjusting the brightness of the touchscreen display for better readability.
Instructions on how to load various types of paper and print media into the paper tray.
Details the areas on paper and envelopes that cannot be printed on.
How to configure paper-related options for optimal print quality.
Information on compatible paper types and media handling.
Guide to selecting appropriate paper for various operations.
Instructions for placing documents correctly on the scanner glass for copying or scanning.
Details the areas on documents that cannot be scanned.
Step-by-step guide for performing basic copying operations.
Explanation of various settings available for copy jobs.
Instructions on how to send documents from a computer to the printer.
Prerequisites and initial steps for scanning documents from the machine to a computer.
Guide to scanning documents into PDF format using the ControlCenter4 software on Windows.
Steps to modify SCAN mode settings for PDF output via ControlCenter4.
Instructions for scanning documents to PDF format directly from the machine's touchscreen.
Detailed steps for safely removing and installing ink cartridges.
Procedure for cleaning the scanner glass and print head.
How to print and check the print quality status.
Procedure to adjust print alignment for sharper text and images.
How to set the machine's date and time for optimal operation and maintenance.
Initial steps to identify and diagnose issues with the machine.
Explanation of common error and maintenance messages and their causes/actions.
Troubleshooting steps for common printing problems and issues.
Solutions for problems related to print quality, such as poor print or smudges.
Troubleshooting steps for issues related to paper feeding and jams.
Troubleshooting steps for problems encountered during copying.
Solutions for issues related to scanning operations.
Troubleshooting steps for network connectivity and printing issues.
How to access machine-specific details like serial number and firmware version.
Overview of available machine reset options and procedures.
Guide on how to use the provided tables to understand machine settings and features.
Overview of copy feature settings and options available.
Method for adding spaces when entering text using the touchscreen keyboard.
How to edit or correct entered text.
Technique for entering repeated characters efficiently.
General specifications and overview of the machine's technical details.
Details on machine dimensions, weight, noise, temperature, humidity, and document size.
Information on supported paper types and sizes for input and output.
Specifications related to the copying function, including resolution and speed.
Technical specifications for the scanner function, including resolution and compliance.
Technical specifications for the printer function, including resolution and speed.
Details on the machine's connectivity options, such as USB and Wireless LAN.
Information regarding network connectivity features and security settings.
System requirements for installing software and drivers on computers.
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