Brother DCP-L2550DN User Manual

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Confidential
4.2 Troubleshooting for Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User Check items.
If the same problem occurs again, follow each procedure in the order of the number described
in the Step column in the tables below.
4.2.1 No paper feeding from paper tray
<User Check>
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m
2
.
• Check that the MP tray is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
Fig. 2-14
Step Cause Remedy
1
Dirt on the paper dust cleaning roller of
the paper tray
Refer to the figure below to clean the paper dust
cleaning roller and inside of the paper dust
cleaning roller cover.
2
T1 roller holder ASSY attachment failure Reattach the T1 roller holder ASSY correctly.
3
Connection failure of the paper feed
motor flat cable
Reconnect the paper feed motor flat cable.
4
Connection failure of the T1 paper feed
sensor harness
(non paper empty sensor models only)
Reconnect the T1 paper feed sensor harness.
5
Connection failure of the T1 clutch harness Reconnect the T1 clutch harness.
6
Connection failure of the T1 paper
empty/paper feed sensor harness
(paper empty sensor models only)
Reconnect the T1 paper empty/paper feed sensor
harness.
7
T1 paper empty actuator coming off Reattach the T1 paper empty actuator.
8
Abrasion of the paper pick up roller Replace the PF kit 1.
9
T1 paper feed sensor failure
(non paper empty sensor models only)
Replace the T1 paper feed sensor PCB ASSY.
10
T1 paper empty sensor failure
(paper empty sensor models only)
Replace the T1 paper empty/paper feed sensor
PCB ASSY.
11
Paper feed motor flat cable failure Replace the paper feed motor flat cable.
12
Paper feed motor failure Replace the paper feed motor.
13
Damaged gears in the paper feed drive
system
Replace the frame L unit.
14
Damaged fuser unit Replace the fuser unit.
15
Main PCB failure Replace the main PCB ASSY.
Paper dust cleaning roller
Paper dust cleaning roller cover
Hooks
<Front side>

Brother DCP-L2550DN Specifications

General

N-up printing	2, 4, 6, 9, 16, 25
Barcode printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto/Manual
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Copy speed (black, normal quality, A4)	34 cpm
Scan to	E-mail, FTP, File, Image, OCR
Scan drivers	SANE, TWAIN
Scanner type	ADF scanner
Grayscale levels	256
Maximum scan resolution	19200 x 19200 DPI
Faxing	No
Digital sender	-
Printing colors	Black
Maximum duty cycle	15000 pages per month
Recommended duty cycle	0 - 2000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Cabling technology	10/100Base-T(X)
Security algorithms	APOP, SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS , DNS Resolver, mDNS , LLMNR, LPR/LPD, Custom Raw Port/Port9100, client SMTP Client, IPP/IPPS, server FTP, SNMPv1/v2c/v3, server HTTP/HTTPS, client/server TFTP, ICMP, client SNTP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, risponditore LLMNR, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, client SMTP, server FTP, SNMPv1/v2c/v3, server HTTP/ HTTPS, client/server TFTP, ICMPv6, client SNTP
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Standard interfaces	Ethernet, USB 2.0
Sound power level (standby)	30 dB
Sound pressure level (printing)	49 dB
Sound pressure level (quiet mode)	44 dB
Power consumption (off)	0.03 W
Power consumption (sleep)	0.6 W
Power consumption (standby)	6.2 W
Power consumption (printing)	440 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	1.348 kWh/week
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Package depth	517 mm
Package width	580 mm
Package height	434 mm
Package weight	14400 g
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Envelopes, Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 230 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64, Windows Server 2016, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	318.5 mm