Brother DCP-L2550DN User Manual

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4.14 Troubleshooting for Other Problems
4.14.1Cannot make print
<User Check>
• Turn the power switch OFF and then back ON again.
• Check that the USB cable is connected to the host correctly.
• Check that the LAN cable is connected to the host correctly.
• Replace the USB cable.
• Replace the LAN cable.
• Check that the maximum printable page number has not been exceeded.
• Check that the PC Print is not forbidden.
• Check the print limit ID.
• Check the network connection.
• Check the relevant section in the Network Setting Guide.
• Check that the print data is not damaged.
• Install the latest main firmware.
• Match the document size with the one specified in the driver.
• Check that the printer driver used is the correct driver.
• Set the paper of the specified size in each tray again.
• Close the paper tray properly.
Step Cause Remedy
1
Connection failure of the wireless
LAN connector
Reconnect the wireless LAN connector.
2
Connection failure of the MP
paper empty sensor PCB harness
Reconnect the MP paper empty sensor PCB
harness.
3
Connection failure of the T1
paper feed sensor harness (non
paper empty sensor models only)
Reconnect the T1 paper feed sensor harness.
4
Connection failure of the T1
paper empty/paper feed sensor
harness (paper empty sensor
models only)
Reconnect the T1 paper empty/paper feed sensor
harness.
5
Connection failure of the T1
clutch harness
Reconnect the T1 clutch harness.
6
T1/MP paper empty actuator
caught in some sections of the
machine (paper empty sensor
models only)
Reattach the appropriate T1/MP paper empty
actuator.
7
T1 paper feed actuator caught in
some sections of the machine
(non paper empty sensor models
only)
Reattach the T1 paper feed actuator.
8
T1 paper feed sensor PCB failure
(non paper empty sensor models
only)
Replace the T1 paper feed sensor PCB ASSY.
9
T1 paper empty/paper feed
sensor PCB failure (paper empty
sensor models only)
Replace the T1 paper empty/paper feed sensor
PCB ASSY.
10
Wireless LAN PCB failure Replace the wireless LAN PCB.
11
Main PCB failure Replace the main PCB ASSY.

Brother DCP-L2550DN Specifications

General

N-up printing	2, 4, 6, 9, 16, 25
Barcode printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto/Manual
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Copy speed (black, normal quality, A4)	34 cpm
Scan to	E-mail, FTP, File, Image, OCR
Scan drivers	SANE, TWAIN
Scanner type	ADF scanner
Grayscale levels	256
Maximum scan resolution	19200 x 19200 DPI
Faxing	No
Digital sender	-
Printing colors	Black
Maximum duty cycle	15000 pages per month
Recommended duty cycle	0 - 2000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Cabling technology	10/100Base-T(X)
Security algorithms	APOP, SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS , DNS Resolver, mDNS , LLMNR, LPR/LPD, Custom Raw Port/Port9100, client SMTP Client, IPP/IPPS, server FTP, SNMPv1/v2c/v3, server HTTP/HTTPS, client/server TFTP, ICMP, client SNTP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, risponditore LLMNR, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, client SMTP, server FTP, SNMPv1/v2c/v3, server HTTP/ HTTPS, client/server TFTP, ICMPv6, client SNTP
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Standard interfaces	Ethernet, USB 2.0
Sound power level (standby)	30 dB
Sound pressure level (printing)	49 dB
Sound pressure level (quiet mode)	44 dB
Power consumption (off)	0.03 W
Power consumption (sleep)	0.6 W
Power consumption (standby)	6.2 W
Power consumption (printing)	440 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	1.348 kWh/week
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Package depth	517 mm
Package width	580 mm
Package height	434 mm
Package weight	14400 g
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Envelopes, Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 230 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64, Windows Server 2016, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	318.5 mm