Brother DCP-L2552DN User Manual

2-73
Confidential
4.2 Troubleshooting for Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User Check items.
If the same problem occurs again, follow each procedure in the order of the number described
in the Step column in the tables below.
4.2.1 No paper feeding from paper tray
<User Check>
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m
2
.
• Check that the MP tray is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
Fig. 2-14
Step Cause Remedy
1
Dirt on the paper dust cleaning roller of
the paper tray
Refer to the figure below to clean the paper dust
cleaning roller and inside of the paper dust
cleaning roller cover.
2
T1 roller holder ASSY attachment failure Reattach the T1 roller holder ASSY correctly.
3
Connection failure of the paper feed
motor flat cable
Reconnect the paper feed motor flat cable.
4
Connection failure of the T1 paper feed
sensor harness
(non paper empty sensor models only)
Reconnect the T1 paper feed sensor harness.
5
Connection failure of the T1 clutch harness Reconnect the T1 clutch harness.
6
Connection failure of the T1 paper
empty/paper feed sensor harness
(paper empty sensor models only)
Reconnect the T1 paper empty/paper feed sensor
harness.
7
T1 paper empty actuator coming off Reattach the T1 paper empty actuator.
8
Abrasion of the paper pick up roller Replace the PF kit 1.
9
T1 paper feed sensor failure
(non paper empty sensor models only)
Replace the T1 paper feed sensor PCB ASSY.
10
T1 paper empty sensor failure
(paper empty sensor models only)
Replace the T1 paper empty/paper feed sensor
PCB ASSY.
11
Paper feed motor flat cable failure Replace the paper feed motor flat cable.
12
Paper feed motor failure Replace the paper feed motor.
13
Damaged gears in the paper feed drive
system
Replace the frame L unit.
14
Damaged fuser unit Replace the fuser unit.
15
Main PCB failure Replace the main PCB ASSY.
Paper dust cleaning roller
Paper dust cleaning roller cover
Hooks
<Front side>

Brother DCP-L2552DN Specifications

General

N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Duplex print speed (black, normal quality, A4/US Letter)	16 ppm
Processor frequency	600 MHz
Card reader integrated	No
Sound pressure level (standby)	30 dB
Sound pressure level (printing)	49 dB
Sound pressure level (quiet mode)	44 dB
Cabling technology	10/100Base-T(X)
Security algorithms	SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print), SNTP Client
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, Web Services (Print)
Direct printing	-
Display	LCD
Control type	Buttons
Product color	Black
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Copy speed (black, normal quality, A4)	34 cpm
Package depth	517 mm
Package width	580 mm
Package height	434 mm
Package weight	14700 g
Included cartridge capacity (black)	1200 pages
Scan to	E-mail, FTP, File, Image, OCR
Scan drivers	SANE, TWAIN
Grayscale levels	256
Output color depth	24 bit
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Recommended monthly print volume	2000 pages
PCL fonts	94
Printer fonts	PCL, PostScript
Maximum duty cycle	15000 pages per month
Recommended duty cycle	0 - 2000 pages per month
Number of PostScript fonts	66
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7, PostScript 3
Total input capacity	250 sheets
Total output capacity	120 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Custom media length	127 - 355.6 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 230 g/m²
Auto Document Feeder (ADF) media weight	64 - 105 g/m²
Power consumption (max)	475 W
Power consumption (off)	0.03 W
Power consumption (sleep)	6.2 W
Power consumption (standby)	42 W
Power consumption (printing)	260 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	1348 kWh/week
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	318.5 mm
Weight	11600 g