Brother DCP-L5650DN User Manual

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Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within
that country.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
If you need additional help, go to the Brother Solutions Center at support.brother.com.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.
• All of the protective materials have been removed. See the Quick Setup Guide.
• Paper is loaded correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
• Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
Related Information
• Error and Maintenance Messages
• Document Jams
• Paper Jams
• Printing Problems
• Improve the Print Quality
• Telephone and Fax Problems
• Network Problems
• Other Problems
• Check the Machine Information
• Reset Your Brother Machine
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Brother DCP-L5650DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	42 cpm
Scan to	Cloud, E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner type	Flatbed scanner
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (black)	56 ppm
Duplex scan speed (color)	34 ppm
Document formats supported	DOCX, PDF, PPTX, TXT, XML, XPS
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Card reader integrated	No
Sound power level (standby)	35 dB
Sound pressure level (printing)	55 dB
Digital sender	-
Maximum duty cycle	50000 pages per month
Recommended duty cycle	0 - 3500 pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6, PDF 1.7
Security algorithms	802.1x RADIUS, EAP-FAST, EAP-MD5, EAP-TLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan)
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Envelopes sizes	6 3/4, 7 3/4, 9, 10
Paper tray media types	Bond paper, Envelopes, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Letterhead
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight (imperial)	16 - 53 lbs
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (average operating)	630 W
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	525.78 mm
Package width	599.44 mm
Package height	629.92 mm
Package weight	20638.453 g

Weight and Dimensions

Depth	426.72 mm
Width	495.3 mm
Height	485.14 mm