Brother DCP-L5650DN User Manual

Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
(MFC-L6800DW)
If the LCD displays errors and your Android
™
device supports the NFC feature, touch your device to the
NFC logo on your Brother machine to access the Brother Solutions Center and browse the latest FAQs
from your device. (Your mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set to On.
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
Follow the instructions in the Action column to solve the error and remove the message.
You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit
support.brother.com, and click FAQs & Troubleshooting.
Error Message
Cause Action
2-sided Disabled
The back cover of the machine
is not closed completely.
Close the back cover of the machine until it locks
in the closed position.
The 2-sided tray is not installed
completely.
Install the 2-sided tray firmly in the machine.
Access Denied
The function you want to use is
restricted by Secure Function
Lock 3.0.
Call your administrator to check your Secure
Function Lock Settings.
Cartridge Error
The toner cartridge is not
installed correctly.
Remove the toner cartridge and drum unit
assembly. Take out the toner cartridge, and put it
back in the drum unit again. Reinstall the toner
cartridge and drum unit assembly in the machine.
If the problem continues, contact Brother
Customer Service or your local Brother dealer.
Comm.Error
Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
contact the telephone company and ask them to
check your telephone line.
Cooling Down
The temperature of the inside of
the machine is too hot. The
machine will pause its current
print job and go into cooling
down mode.
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning, disconnect the machine
from the power for several minutes, then
reconnect it.
Cover is Open
The front cover is not
completely closed.
Open and then firmly close the front cover of the
machine.
Cover is Open.
The fuser cover is not
completely closed or paper was
jammed in the back of the
machine when you turned on
the power.
Close the fuser cover located inside the back
cover of the machine.
Make sure paper is not jammed inside the back of
the machine, and then close the fuser cover.
Cover is Open.
The ADF cover is not
completely closed.
Close the ADF cover.
If the error message remains, press
.
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Brother DCP-L5650DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	42 cpm
Scan to	Cloud, E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner type	Flatbed scanner
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (black)	56 ppm
Duplex scan speed (color)	34 ppm
Document formats supported	DOCX, PDF, PPTX, TXT, XML, XPS
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Card reader integrated	No
Sound power level (standby)	35 dB
Sound pressure level (printing)	55 dB
Digital sender	-
Maximum duty cycle	50000 pages per month
Recommended duty cycle	0 - 3500 pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6, PDF 1.7
Security algorithms	802.1x RADIUS, EAP-FAST, EAP-MD5, EAP-TLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan)
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Envelopes sizes	6 3/4, 7 3/4, 9, 10
Paper tray media types	Bond paper, Envelopes, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Letterhead
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight (imperial)	16 - 53 lbs
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (average operating)	630 W
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	525.78 mm
Package width	599.44 mm
Package height	629.92 mm
Package weight	20638.453 g

Weight and Dimensions

Depth	426.72 mm
Width	495.3 mm
Height	485.14 mm