Error Message Cause Action
Replace Toner
The toner cartridge is at the end of
its life. The machine stops all print
operations.
Replace the toner cartridge for the colour
indicated on the LCD.
See Related Information: Replace the Toner
Cartridge.
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box with a new one.
See Related Information: Replace the Waste
Toner Box.
Screen Init. Fail
The touchscreen was pressed
before the power on initialisation
was completed.
Make sure nothing is touching the
touchscreen.
Debris may be stuck between the
lower part of the touchscreen and
its frame.
Insert a piece of stiff paper between the lower
part of the touchscreen and its frame and slide
it back and forth to push out any debris.
Self-Diagnostic
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Press and hold to turn the machine off,
wait a few seconds, and then turn it on again.
Leave the machine idle for 15 minutes with the
power on.
The fuser unit is too hot.
Short paper
The length of the paper in the tray
is too short for the machine to
deliver it to the Face down output
tray.
Open the back cover (Face up output tray) to
let the printed page exit onto the Face up
output tray. Remove the printed pages, and
then press Retry.
Size Error
The paper size defined in the
printer driver is not supported by
the defined tray.
Choose a paper size supported by the defined
tray.
Size Error 2-sided
The paper size specified in the
machine's paper size setting is not
available for automatic 2-sided
printing.
Press (if required).
Load the correct size of paper in the tray and
set the tray for that paper size.
Choose a paper size supported by 2-sided
printing.
Paper size available for automatic 2-sided
printing is A4.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Size Mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the size of paper for the tray. Press Retry.
Supplies
Belt End Soon
The belt unit is near the end of its
life.
Order a new belt unit before the LCD displays
Replace Belt.
Supplies
Drum End Soon
The drum unit is near the end of
its life.
Order a new drum unit before the LCD
displays Replace Drum.
Supplies
Replace Belt
It is time to replace the belt unit. Replace the belt unit with a new one.
See Related Information: Replace the Belt
Unit.
Supplies
Replace Drum
It is time to replace the drum unit. Replace the drum unit for the colour indicated
on the LCD.
See Related Information: Replace the Drum
Unit.
If this message is displayed even
after replacing the drum unit with
new one, the drum unit counter
was not reset.
Reset the drum unit counter.
See Related Information: Replace the Drum
Unit.
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