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Confidential
■ Vertical streaks in a dark background
<User Check>
- Clean the corona wire of all four colors on the drum unit.
- This symptom might stop occurring after making several prints.
- Refer to the User’s guide and remove the dirt on the exposure drum using a cotton swab.
- Leave the machine for a while as the power remains ON. (Condensation)
- Wipe the scanner windows of the laser unit with a soft, lint-free cloth.
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
■ Horizontal stripes
Step Cause Remedy
1 Dirt on charged electrode Clean the electrodes of the drum unit and the
main body.
(Refer to Fig. 2-6 (P2-57), Fig. 2-5 (P2-57).)
2 Dirt on the exposure drum Perform drum cleaning.
(Refer to “2.1 Drum Cleaning” in Chapter 5.)
3 Laser unit failure Replace the laser unit.
<User Check>
- Clean the corona wire of all four colors on the drum unit.
- This symptom might stop occurring after making several prints.
- Refer to the User’s guide and remove the dirt on the exposure drum
using a cotton swab.
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
Step Cause Remedy
1 Dirt on charged electrode Clean the electrodes of the drum unit and the
main body.
(Refer to Fig. 2-6 (P2-57), Fig. 2-5 (P2-57).)
2 Dirt on the exposure drum Perform drum cleaning.
(Refer to “2.1 Drum Cleaning” in Chapter 5.)
3 Installation failure of each FG
wire and/or FG plate
(Grounding is not performed
correctly.)
Retighten the screws of each FG wire and/or
FG plate. Repair the bend of the tray ground
spring of the paper tray.
(Refer to Fig. 2-11 (P2-102).)
4 Scratch and dirt on fuser unit Replace the fuser unit.
5 High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
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