Why is my Brother IntelliFAX 1270e not answering when called?
- JJennifer TurnerAug 19, 2025
If your Brother Fax Machine is not answering when called, ensure it is in the correct receiving mode (FAX ONLY or FAX/TEL). Check for a dial tone. If possible, call your fax machine to hear it answer. Also, check the telephone line cord connection. Connect a standard telephone handset to the fax machine’s telephone jack. If there is no ringing when you call your fax machine, call your telephone company to check the line.