Brother MFC-J6947DW User Manual

Confidential
2-65
■ Paper jam during duplex printing
< User Check >
- Adjust the paper guide to match the recording paper size.
- Check that the paper smaller than the specified size is not loaded.
- Check thickness of recording paper is within tolerance of each type.
- Clean the related rollers.
- Check that Output paper tray is set correctly (not inserted halfway)
.
4.2.8 Prints only single side of the paper when duplex-printing
< User Check >
- Set the driver settings to duplex-printing.
- Check if the recording papers are not overlapping each other. Shuffle the papers
thoroughly in the case of overlapping.
4.2.9 “No Paper Fed” is displayed
< User Check >
- Load recording paper in the target paper tray.
Step Cause Solution
1 Foreign materials in the
recording paper path
Remove foreign materials.
2 Switchback inner paper guide
not mounted in place
Set the switchback inner paper guide into place.
3 Switchback outer paper guide
not mounted in place
Set the switchback outer paper guide into place.
4
Switchback roller belt out of place Set the switchback roller belt into place.
5
Paper ejection roller belt out of
place
Set the paper ejection roller belt into place.
6 DX paper guide ASSY not
mounted in place
Set the DX paper guide ASSY into place.
7 DX roller holder not mounted in
place
Set the DX roller holder into place.
8 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Switching lever guide defective Replace the maintenance unit.
2 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Paper remaining sensor
harness connection failure
Reconnect the paper remaining sensor
harness.
2 Paper remaining actuator
caught on the surrounding
parts
Set the paper remaining actuator into place.
3 Main PCB defective Replace the main PCB.

Brother MFC-J6947DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Secure printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Manual
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	5.5 s
Time to first page (color, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	- ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Scan to	Cloud, E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	18 inch/min
Maximum scan resolution	19200 x 19200 DPI
Faxing	Color faxing
Fax memory	180 pages
Modem speed	33.6 Kbit/s
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 2000 pages per month
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6, PDF 1.7, XPS
Display	LCD
Control type	Touch
Product color	Grey, White
Display diagonal	3.66 \
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, APOP, EAP-FAST, EAP-MD5, EAP-PEAP, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSec, LEAP, SMTP-AUTH, SNMPv3, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP/FTPs Client FTP Server, SNMPv1/v2c/v3, TFTP server, SMTP Client, ICMP, Web Services (Print/Scan), CIFS Client, SNTP Client, POP3, LDAP, IMAP4, HTTP Server
Supported network protocols (IPv6)	ARP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP/FTPs Client FTP , SNMPv1/v2c/v3 , TFTP server, Web Services (Print/Scan), SMTP Client, POP3, CIFS Client, SNTP Client, LDAP, IMAP4, ICMPv6, HTTP Server
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
Card reader integrated	No
Power consumption (ready)	6.5 W
Power consumption (sleep)	1.6 W
Power consumption (copying)	29 W
Power consumption (standby)	2.2 W
Power consumption (average operating)	- W
Envelopes sizes	C5, Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18, 13x20 cm
Paper tray media types	Glossy paper, Plain paper, Recycled paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Multi-purpose tray media types	Plain paper, Recycled paper
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 220 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Package depth	576 mm
Package width	681 mm
Package height	574 mm
Package weight	32800 g
Paper input type	Paper tray
Total input capacity	250 sheets
Maximum input capacity	650 sheets
Total number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	449 mm