Error Message Cause Action
See Related Information: Telephone Line
Interference/VoIP.
Document Jam/too Long
(ADF models)
The document was not inserted or fed
correctly, or the document scanned from
the ADF was too long.
Remove the jammed document, and then
press . Set the document in the ADF
correctly.
See Related Information: Load
Documents in the Automatic Document
Feeder (ADF).
See Related Information: Document
Jams.
DR Mode in Use
The machine is in Distinctive Ring mode.
You cannot change the Receive Mode
from Manual to another mode.
Set Distinctive Ring to Off.
See Related Information: Turn off
Distinctive Ring.
High Temperature
The room temperature is too high. After cooling the room, allow the machine
to cool down to room temperature. Try
again when the machine has cooled
down.
Hub is Unusable.
A hub or USB flash drive with hub has
been connected to the USB direct
interface.
Hubs, including a USB flash drive with a
built in hub, are not supported. Unplug the
device from the USB direct interface.
Image Too Long
(MFC-J880DW/
MFC-J885DW)
The proportions of your photo are
irregular so effects could not be added.
Choose a regularly proportioned image.
Image Too Small
(MFC-J880DW/
MFC-J885DW)
The size of your photo is too small to trim. Choose a larger image.
Ink Absorber Pad Full
The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from your
Brother machine. Because these
components are periodic maintenance
items, the replacement is not covered
under the warranty. The need to replace
these items and the time period before
replacement is dependent on the number
of purges and flushes required to clean
the ink system. These boxes acquire
amounts of ink during the different purging
and flushing operations. The number of
times a machine purges and flushes for
cleaning varies depending on different
situations. For example, frequently
powering the machine on and off will
cause numerous cleaning cycles since the
machine automatically cleans upon power
up. The use of non-Brother ink may cause
frequent cleanings because non-Brother
ink could cause poor print quality which is
resolved by cleaning. The more cleaning
the machine requires, the faster these
boxes will fill up.
Repairs resulting from the use of non-
Brother supplies may not be covered
under the stated product warranty.
The ink absorber box or flushing box must
be replaced. Call Brother Customer
Service or a Brother Authorized Service
Center to have your machine serviced.
Reasons for cleaning are:
1. The machine automatically cleans
itself after you remove the power cord
and plug it back in.
2. After a paper jam has been cleared,
the machine automatically cleans itself
before the next received page is
printed.
3. The machine automatically cleans
itself after sitting idle for more than 30
days (infrequent use).
4. The machine automatically cleans
itself after ink cartridges of the same
color have been replaced 12 times.
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General
Weight and Dimensions
