Brother MFC-L6700DW Service Manual

2-82
Confidential
4.2 Troubleshooting for Paper Feeding Problems
End users can solve problems related to paper feeding as long as they follow the User Check
items. If the problem still cannot be solved, implement each procedure according to the step
numbers in the tables below.
4.2.1 No paper is fed from machine paper tray
Fig. 2-10
<User Check>
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 120 g/m
2
(paper tray 1).
• Check that the MP tray, LT or TT is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
• Install the latest main firmware.
Step Cause Remedy
1
Dirt on the paper dust cleaning
roller of the paper tray
Refer to the figure below to clean the paper
dust cleaning roller.
2
Attachment failure of the T1
roller holder ASSY
Reattach the T1 roller holder ASSY correctly.
3
Connection failure of the paper
feed motor harness
Reconnect the paper feed motor harness.
4
Connection failure of the T1
paper feed sensor harness
Reconnect the T1 paper feed sensor harness.
5
Connection failure of the HVPS
flat cable
Reconnect the HVPS flat cable.
6
Connection failure of the T1
pickup clutch harness
Reconnect the T1 pickup clutch harness.
7
T1 paper empty actuator coming
off
Reattach the T1 paper empty actuator.
8
Abrasion of the paper pick up
roller
Replace the PF kit 1.
9 T1 pickup clutch failure Replace the T1 pickup clutch.
10 T1 paper empty sensor failure Replace the T1 paper empty sensor.
11 Damaged plate gear Replace the T1 plate gear.
12 Paper feed motor failure Replace the paper feed motor.
13
High-voltage power supply PCB
failure
Replace the high-voltage power supply PCB
ASSY.
14 Panel PCB failure Replace the panel PCB ASSY.
15
Damaged gears in the paper
pickup system
Replace the main frame L ASSY.
16 Damaged fuser unit Replace the fuser unit.
17 Main PCB failure Replace the main PCB ASSY.
Paper dust cleaning roller

Brother MFC-L6700DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	48 ppm
Digital sender	-
Maximum duty cycle	100000 pages per month
Recommended duty cycle	0 - 5000 pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6, PDF 1.7
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	48 cpm
Scan to	E-mail, FTP, File, Image, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (black)	56 ppm
Duplex scan speed (color)	34 ppm
Document formats supported	DOCX, PDF, PPTX, XML, XPS
Email protocols	APOP, IMAP4, POP3
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, APOP, EAP-FAST, SMTP-AUTH, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Online services supported	Dropbox, Evernote, Google Drive, OneDrive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	2.5 sec/page
Total input capacity	520 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Envelopes sizes	6 3/4, 7 3/4, 9, 10
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
Duplex media weight (imperial)	17 - 24 lbs
Multi-purpose tray media types	Bond paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 32 lbs
Multi-Purpose Tray media weight (imperial)	16 - 53 lbs
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	4.85 \
Market positioning	Business
Internal memory	512 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	55 dB
Sustainability certificates	ENERGY STAR
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	36 W
Power consumption (sleep)	1.8 W
Power consumption (average operating)	680 W
Operating relative humidity (H-H)	20 - 80 %
Package depth	525.78 mm
Package width	599.44 mm
Package height	657.86 mm
Package weight	22089.95 g

Weight and Dimensions

Width	495.3 mm