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Mrs. Julie MoranSep 4, 2025
What to do if labels are not ejected correctly from my Brother Printer after being cut?
- KKristen ReedSep 4, 2025
If labels aren't ejecting correctly after being cut, the cutter blade may be dirty. Clean the cutter.

What to do if labels are not ejected correctly from my Brother Printer after being cut?
If labels aren't ejecting correctly after being cut, the cutter blade may be dirty. Clean the cutter.
Why does striped tape appear while printing with my Brother Printer?
Striped tape appearing during printing indicates that the tape cassette is empty. Install a new tape cassette.
Why can't I send data from a device plugged into the USB Direct Interface on my Brother PT-9800PCN Printer?
If the LED display on the USB Direct Interface is flashing red, the connected device may be incompatible or consuming too much power. In either case, it cannot be used with the PT-9800PCN. If the LED flashes red while connected devices are being used, the buffer of the PT-9800PCN may be full. Stop the data transmission, wait until the data buffered in the PT-9800PCN has been processed, and then unplug the device and plug it in again.
How to cancel a print job on a Brother Printer?
To cancel the current print job, ensure the printer is on, and then briefly press the power button on the front of the printer.
What to do if the baud rate cannot be set using the Change Baud Rate Wizard or the Brother printer utilities for my Brother Printer?
If you're unable to set the baud rate, it could be due to Error 99, 1, or 5. For Error 99, ensure the printer is on, the interface cable is correctly connected, and the correct COM port is selected in the Change Baud Rate Wizard. For Error 1 or 5, change the COM port for the serial connection device or connect the printer to a COM port that is not being used.
What to do if a data transmission error appears on my computer when using a Brother Printer?
If a data transmission error appears on your computer, it may be due to the wrong port being selected. For Windows®, select the correct port from the “Print to the following port” list in the printer Properties dialog box. For a USB connection, select “USB00n”. If someone is printing via network, restart the print job after the other jobs are completed.
Why does Brother P-touch PT-9800PCN print striped tape?
Striped tape appears when printing labels because the tape cassette is empty. Install a new tape cassette.
How to cancel printing job on Brother Label Maker?
To cancel the current printing job on your Brother Label Maker, ensure that the printer is on, and then briefly press the power button on the front of the printer.
Why does my Brother Printer print labels with a blank horizontal line?
A blank horizontal line on your printed labels may indicate dust on the print head. Clean the print head and head roller.
How to reset Brother P-touch PT-9800PCN?
To reset the Brother Label Maker, turn it off by pressing and holding the power button. Then, hold down the power button for two seconds. While still holding the power button, press the Feed/Cut button six times. This will reset the printer, delete all transferred data, and restore it to factory settings.
| Brand | Brother |
|---|---|
| Model | P-touch PT-9800PCN |
| Category | Label Maker |
| Language | English |











