To Next PageTo Next PageHow to reset Brother P-touch PT-9700PC?
To reset the Brother Label Maker, turn it off by pressing and holding the power button. Then, hold down the power button for two seconds. While still holding the power button, press the Feed/Cut button six times. This will reset the printer, delete all transferred data, and restore it to factory settings.
What to do if Brother P-touch PT-9700PC Label Maker does not print and shows a printing error?
If your Brother Label Maker isn't printing and you're seeing an error, check that the interface cable is correctly connected, the tape cassette is properly installed, and the tape compartment cover is fully closed.
What to do if Brother Label Maker power button does not light up?
If the power button on your Brother Label Maker doesn't light up or flash, check that the main power switch on the back of the printer is turned on and that the power supply cord is correctly connected. If the power button still doesn't light up, contact the retail outlet where you purchased the printer or your local authorized service center.
What to do if Brother P-touch PT-9700PC printed label contains a blank horizontal line?
If the printed label from your Brother Label Maker contains a blank horizontal line, it may be due to dust on the print head. Clean the print head and head roller.
What to do if Brother P-touch PT-9700PC Label Maker labels are not ejected correctly after being cut?
If labels are not ejected correctly from your Brother Label Maker after cutting, the cutter blade may be dirty. Clean the cutter.
How to cancel printing job on Brother Label Maker?
To cancel the current printing job on your Brother Label Maker, ensure that the printer is on, and then briefly press the power button on the front of the printer.
Why does Brother P-touch PT-9700PC Label Maker print striped tape?
Striped tape appears when printing labels because the tape cassette is empty. Install a new tape cassette.
General| Print technology | Direct thermal |
|---|---|
| Vertical printing | Yes |
| Maximum resolution | 720 x 360 DPI |
| Product color | White |
| Keyboard layout | ABC |
| Standard interfaces | USB 2.0 |
| USB 2.0 ports quantity | 1 |
| Minimum storage drive space | 70 MB |
| Compatible operating systems | Microsoft Windows 2000 Prof. (SP4), XP, Vista, Windows 7, Mac OS X 10.4 - 10.6 |
| Tape size | 36 mm |
| Label type | TZ / AL / HZ |
| Power supply type | AC adaptor (AD9100ES) (Enclosed) |
| Print sizes included | 20 |
| Maximum label length | 1 m |
| Tape cutting | Automatic |
| Number of styles | 10 |
| Built-in barcodes | POSTNET, UPC-A, UPC-E |
| Bundled software | P-touch Editor 5.0 |
| Package weight | 3.190 g |
Weight and Dimensions| Depth | 193 mm |
|---|---|
| Width | 116 mm |
| Height | 140 mm |
US regulatory compliance statement for the printer.
Statement regarding the printer's compliance with ENERGY STAR guidelines for energy efficiency.
Information about the manual's compilation and potential changes.
Lists registered trademarks and copyright information for software and products.
Details who is covered, what is covered, and warranty periods for the product.
Outlines what is not covered and the steps for obtaining warranty service.
Provides contact details for customer service, website, and supplies.
Advises recording model, serial number, and purchase details for service.
Explains warning symbols and provides general safety guidelines for printer usage.
Specific safety instructions for the AC adapter to prevent fire, damage, or electric shock.
Outlines safety measures for the printer to avoid fire, electric shock, and damage.
Provides safety instructions for the tape cutter to prevent injury and printer damage.
Details precautions for printer usage, environmental conditions, tape compatibility, and accessory handling.
Lists items included in the printer package and advises checking for missing or damaged parts.
Illustrates and labels the front and rear views of the PT-9700PC model.
Illustrates and labels the front and rear views of the PT-9800PCN model.
Details the status indicated by the Power button (green) and STATUS lamp (red) on the printer.
Provides instructions on connecting the printer to the power source and a computer.
Guides users through installing the necessary printer driver and P-touch Editor software.
Explains how to begin creating labels after setup, referencing the Software User's Guide.
Detailed steps for connecting the printer to the AC adapter and power outlet.
Instructions for safely powering the printer on and off using the power button and main power switch.
Details available connection interfaces (USB, LAN, Serial) for different operating systems and printer models.
Instructions for using the included USB interface cable for connection.
Explains serial cable pin assignments and usage for Windows systems.
Details requirements for connecting the printer using a network (Ethernet) cable.
Lists the types of Brother TZ and HG tapes compatible with the printer.
Step-by-step guide on how to correctly install a tape cassette into the printer.
Guide for installing P-touch Editor, driver, and user guide on Windows systems via USB.
Guide for installing P-touch Editor and driver on Macintosh systems via USB.
Guide for installing P-touch Editor, drivers, and user guides on Windows systems.
Steps for selecting connection method (USB, Network) during Windows installation.
Details for network installation (Peer-to-Peer, Shared Printer) on Windows.
Further steps for network installation, including searching and selecting printers.
Steps to install the BRAdmin Light utility from the CD-ROM.
Guide for setting static IP address, subnet mask, and gateway using BRAdmin Light.
Guide for installing P-touch Editor and printer driver on Macintosh systems.
Steps for setting up a USB connection for the printer on Mac OS.
Steps for setting up a network connection for the printer on Mac OS.
Steps to install the BRAdmin Light utility on Macintosh systems.
Steps to uninstall P-touch Editor software on Windows systems.
Steps to uninstall the printer driver on Windows systems.
Further details on removing the printer driver via server properties.
Steps to uninstall P-touch Editor on Mac OS using the terminal command.
Steps to uninstall the printer driver on Mac OS.
Explains how to change print speed and resolution using different tape types and settings.
Guide on how to distribute printing jobs across multiple printers.
Instructions for selecting tape width when using distributed printing.
Connects barcode reader and explains BTP function overview.
How to print identical labels using stored templates via barcode scanning.
Prints barcodes using protocol and size from a created template.
Prints data from a database by replacing objects in a template.
Steps involving scanning barcodes for template selection and data input.
Connects database file to label layout for printing dynamic data.
Completes the database-assisted printing by scanning key barcodes and delimiter.
Introduces P-touch Editor Lite LAN as a basic label editing tool for network users.
Guide for installing the P-touch Editor Lite LAN software from the CD-ROM.
Instructions on how to print the printer settings report using the Feed/Cut button.
Steps to configure the computer's baud rate for serial communication.
Information on how to set the printer's baud rate, referencing the P-touch Template manual.
Solutions for common printing issues like no print, errors, or blank spaces.
Solutions for power button problems and data transmission errors.
Addresses issues with USB devices, incompatible devices, and buffer full errors.
Solutions for installation errors, CD-ROM issues, and database connection problems.
Lists key specifications for the printer, including display, printing, interface, and measurements.
Details the OS, interface, hard disk, memory, and monitor requirements for operation.
Outlines the general steps for using the Barcode Template Print (BTP) function.
Provides a list of barcodes used for specifying settings in the BTP function.
Provides phone numbers for Brother Customer Service for technical and operational assistance.
Lists websites for product information, driver downloads, and accessory purchases.
