Why does my Brother Label Maker PT-9500PC not print and shows a printing error?
The Brother PT-9500PC may not print due to a loose interface cable, an incorrectly installed tape cassette, or an open tape compartment cover. Ensure the interface cable is correctly connected, the tape cassette is properly installed, and the tape compartment cover is closed. Also, check that the USB interface cable is not connected during a serial connection.
What to do if the power button does not light up or flash on my Brother PT-9500PC?
If the power button on your Brother Label Maker does not light up or flash, ensure that the power supply cord is connected correctly. If the power button still does not light up or flash, contact the retail outlet where the PT-9500PC was purchased or your local authorized service center.
What to do if the baud rate cannot be set using the Change Baud Rate Wizard or the Brother PT-9500PC utilities?
If you cannot set the baud rate, ensure that the PT-9500PC is turned on and that the interface cable is correctly connected. Also, verify that the COM port where the PT-9500PC is connected is the same COM port selected in the Change Baud Rate Wizard, and that the USB interface cable is not connected to the PT-9500PC during a serial connection. If you see Error 1 or Error 5, change the COM port for the serial connection device or connect the PT-9500PC to a COM port that is not being used. If the personal computer does not support the initial baud rate setting, 115,200 bps, of the PT-9500PC, refer to “Changing the baud rate” (? P.109). After changing the baud rate, refer to “Setting the personal computer and PT-9500PC baud rate” (? P.45) and change the baud rate to 57,600 bps or 9,600 bps.
What to do if after the labels are cut, they are not ejected from the Brother PT-9500PC correctly?
If labels are not ejected correctly after being cut, it may be because the cutter blade is dirty. Refer to “Cleaning the cutter” (? P.112) and clean the cutter.
What to do if a data transmission error appears on my personal computer when using the Brother PT-9500PC?
If you encounter a data transmission error, it might be due to selecting the wrong port. For Windows, select the correct port from the “Print to the following port” list in the printer Properties dialog box. For a USB connection, choose PTUSB for Windows® 98/98 SE/Me or USB00n for Windows® 2000 Pro/XP. For a serial connection, select COM1 if the PT-9500PC is connected to COM1 or COM2 if it's connected to COM2. Also, the baud rates for the personal computer and the PT-9500PC might not be the same. Refer to “Setting the personal computer and PT-9500PC baud rate” (? P.45) and change the baud rate.
Why is striped tape appearing while printing with my Brother PT-9500PC Label Maker?
Striped tape may appear while printing because the tape cassette is empty. Install a new tape cassette, and then either press the feed/cut button or turn the PT-9500PC off and on.
General| Model | PT-9500PC |
|---|---|
| Category | Label Maker |
| Print Technology | Thermal Transfer |
| Maximum Print Width | 24 mm |
| Connectivity | USB |
| Display | LCD |
| Cutter | Automatic |
| Display with backlight | Yes |
| Weight | 1.1 kg |
| Tape Compatibility | TZe tape |
| Tape Width | 3.5 mm, 6 mm, 9 mm, 12 mm, 18 mm, 24 mm |
| Label Width | 3.5 mm, 6 mm, 9 mm, 12 mm, 18 mm, 24 mm |
| Power Supply | AC adapter |
Product compliance with FCC rules and interference measures.
Lists patent numbers related to the product.
Details what is covered, not covered, and warranty duration.
Steps for obtaining warranty service and Brother's actions.
States liability limits and disclaims other warranties.
Lists customer service, website, and ordering information.
Explains the organization of the manual and related resources.
Safety guidelines for operating the PT-9500PC.
Precautions for using tape cassettes and handling the CD-ROM.
Lists items included in the PT-9500PC package.
Identifies parts and explains lamp status indicators.
Outlines software installation and connection setup.
Step-by-step instructions for connecting to power and computers.
Procedures for installing tape and the collection tray.
Lists software types and OS compatibility for PT-9500PC.
Procedures for installing software on various Windows versions.
Steps to change the personal computer and PT-9500PC baud rate.
Procedures for installing software on Mac OS.
Details on designing labels using P-touch Editor.
Steps for creating labels using P-touch Quick Editor.
Instructions for creating AV labels with P-touch AV Editor.
Procedures for removing label backing after printing.
Details on designing labels using P-touch Editor on Macintosh.
Steps for creating labels using P-touch Quick Editor on Macintosh.
Refers to Windows instructions for post-printing tasks.
Information and summary of bar code label creation.
Procedures for cleaning and maintaining the PT-9500PC.
Common problems and their solutions.
Technical details and system requirements of the PT-9500PC.
Lists various tape types, labels, and options.
A form for ordering Brother accessories and supplies.
Lists service centers, customer service, and online support.
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