How to fix Brother PT-9700PC when it does not print?
If your Brother Label Maker is not printing and you're getting an error, make sure the interface cable is correctly connected. Also, check that the tape cassette is properly installed and that the tape compartment cover is fully closed.
How to reset Brother Label Maker?
To reset your Brother Label Maker, turn it off by holding the power button. Then, hold down the power button again for two seconds. While still holding the power button, press the Feed/Cut button six times. This will reset the printer, delete all transferred data, and restore all settings to factory defaults.
Why the power button does not light up on Brother PT-9700PC Label Maker?
If the power button on your Brother Label Maker doesn't light up or flash, first check that the main power switch on the back of the printer is turned on. Next, ensure that the power supply and adapter cord are correctly connected. If it still doesn't light up, contact the retail outlet where you bought the printer or your local authorized service center.
Why printed label contains a blank horizontal line on Brother Label Maker?
If your printed label from the Brother Label Maker has a blank horizontal line, it might be due to dust on the print head. Clean the print head and head roller.
How to cancel printing job on Brother PT-9700PC?
To cancel the current printing job on your Brother Label Maker, make sure the printer is on, and then briefly press the power button on the front of the printer.
How to install the second Brother PT-9700PC?
To install the second Brother Label Maker, here’s what you need to know: * With a USB connection: When you connect the printer to the computer using a USB cable, the driver for the second printer is automatically installed through Plug and Play. * With a Peer-to-Peer connection (PT-9800PCN only): If one PT-9800PCN is already installed, after the second printer is connected to the LAN, the installer starts up, and the printer driver is installed. * If multiple printers are to be installed simultaneously: When the printers are connected to the LAN, the installer starts up, and the printer drivers are installed.
What to do if a data transmission error appears on the computer using Brother Label Maker?
If a data transmission error appears on your computer while using the Brother Label Maker, there might be a few reasons: * The wrong port may be selected. For Windows, select the correct port from the “Print to the following port” list in the printer Properties dialog box. For a USB connection, select “USB00n”. * Someone might be printing via the network. If other users are printing large amounts of data, your print job might be delayed. Try restarting your print job after the other jobs are completed.
What to do if data cannot be sent from a device plugged into the USB Direct Interface on Brother PT-9700PC Label Maker?
If you're having trouble sending data from a device plugged into the USB Direct Interface on your Brother Label Maker (PT-9800PCN only), it could be due to a couple of reasons: * The connected device might be incompatible with the PT-9800PCN. If the LED display on the USB Direct Interface is flashing red, this could be the case, or the device may consume too much power. * The buffer of the PT-9800PCN might be full. If the LED flashes red while using connected devices, stop the data transmission, wait for the buffered data to process, and then unplug and replug the device.
Why baud rate cannot be set on Brother PT-9700PC?
If you can't set the baud rate using the Change Baud Rate Wizard or Brother printer utilities, it could be due to these reasons: * Error 99: The computer can't detect the printer. Make sure the printer is on, the interface cable is correctly connected, and the COM port where the printer is connected is the same COM port selected in the Change Baud Rate Wizard. * Error 1 or Error 5: The serial port of the computer can't be used. If another serial connection device is using the same COM port, labels can't be printed. Change the COM port for the serial connection device or connect the printer to a COM port that isn't being used.
What to do if labels are not ejected correctly from Brother Label Maker?
If the labels are not ejected correctly from your Brother Label Maker after being cut, the cutter blade may be dirty. Clean the cutter.
General| Print technology | Direct thermal |
|---|---|
| Vertical printing | Yes |
| Maximum resolution | 720 x 360 DPI |
| Product color | White |
| Keyboard layout | ABC |
| Standard interfaces | USB 2.0 |
| USB 2.0 ports quantity | 1 |
| Minimum RAM | 100 MB |
| Minimum storage drive space | 70 MB |
| Compatible operating systems | Microsoft Windows 2000 Prof. (SP4), XP, Vista, Windows 7, Mac OS X 10.4 - 10.6 |
| Tape size | 36 mm |
| Label type | TZ / AL / HZ |
| Power supply type | AC adaptor (AD9100ES) (Enclosed) |
| Print sizes included | 20 |
| Maximum label length | 1 m |
| Tape cutting | Automatic |
| Number of styles | 10 |
| Built-in barcodes | POSTNET, UPC-A, UPC-E |
| Bundled software | P-touch Editor 5.0 |
| Package weight | 3.190 g |
Weight and Dimensions| Depth | 193 mm |
|---|---|
| Width | 116 mm |
| Height | 140 mm |
| Weight | 1600 g |
Statement regarding the product's compliance with ENERGY STAR guidelines for energy efficiency.
Lists trademarks and copyrights associated with the printer and its software.
Essential guidelines to prevent fire, damage, electric shock, or injury when using the AC adapter.
Precautions for preventing injury and damage related to the printer, including heat and water exposure.
Guidelines for safe operation of the tape cutter and AC adapter to avoid minor injury and damage.
Detailed description of the PT-9700PC model's front and rear views and components.
Detailed description of the PT-9800PCN model's front and rear views and components.
Explanation of printer LED lamp states (Power and STATUS) and their corresponding conditions and remedies.
Explanation of LED lamp conditions on the USB Direct Interface for the PT-9800PCN model.
Steps to connect the printer to the power source and a computer.
Instructions for installing the printer driver and label design software.
Guidance on designing and creating labels using the provided software.
Step-by-step instructions for connecting the printer to the power outlet and adapter.
Information regarding the use of the included USB interface cable.
Details on serial cable pin assignments and usage for Windows.
Information on using network cables for the PT-9800PCN model.
Lists the compatible Brother TZ and HG tape types for the printer.
Step-by-step instructions for inserting a tape cassette into the printer.
Instructions for installing the printer software on Microsoft Windows operating systems.
Guidance on displaying the User's Guide PDF and downloading Adobe Reader.
Instructions for installing the printer software on Mac OS.
Instructions for installing software on Microsoft Windows for PT-9800PCN.
Details on custom installation options and utility software like BRAdmin Light.
Steps to configure IP address, subnet mask, and gateway using BRAdmin Light.
Instructions for installing software on Mac OS for PT-9800PCN.
Steps for setting up the printer on a network using simple configuration.
Guide to installing and configuring the BRAdmin Light utility for network setup.
Steps for setting up the printer on a network using manual configuration.
Procedure to remove the P-touch Editor software from your computer.
Procedure to remove the printer driver from your computer.
How to adjust print speed and resolution using HG tape for faster or higher quality output.
Distributing print jobs across multiple printers to reduce total printing time.
Printing labels using a bar code reader without a computer connection.
Creating and printing simple labels using the P-touch Editor Lite LAN feature.
How to print a list of the current printer and network settings.
Connecting a bar code reader and preparing label templates for printing.
Printing identical labels by scanning bar codes for frequently used layouts.
Printing bar codes using templates and reader protocols.
Printing labels by linking database fields to label objects via bar codes.
Procedure to set the computer's baud rate for serial communication.
Procedure to set the printer's baud rate for serial communication.
Instructions for cleaning the printer's exterior casing with a soft cloth.
How to clean the print head and roller to ensure print quality.
Procedure for cleaning the tape cutter blades to prevent jamming.
A list of common printer problems and their corresponding solutions.
Overview of the general steps for using the Bar Code Template Print function.
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