Brunner Panorama - User Manual

Questions and Answers

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jweeksJul 30, 2025
Why are the glass panes on my Brunner Indoor Fireplace often dirty?
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  Paul GarrisonJul 30, 2025
  Dirty glass panes in your Brunner Indoor Fireplace can be caused by several factors. One reason might be unsuitable fuel, such as damp wood or firewood pieces that are too large; use the recommended fuel as indicated in the instructions. Another cause could be insufficient combustion air supply; in this case, put the combustion air adjuster into ‘fire starting’ or rated power position and check the combustion air supply and smoke outlet. If possible, contact your fireplace contractor. Finally, insufficient chimney draft can also lead to dirty glass; contact your chimney sweep.
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Ethan MasonAug 6, 2025
Why is smoke coming out into the room from my Brunner Indoor Fireplace?
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  Kristin HaasAug 7, 2025
  Smoke coming into the room from your Brunner Indoor Fireplace can be due to several reasons. It could be that the combustion air adjuster is set to ‘Keeping embers’ – in this case, set it to ‘fire starting’ position. Unfavorable weather or insufficient chimney draft may also be the cause; contact your chimney sweep. A room ventilator or mechanical ventilation system causing negative pressure, a blocked combustion air supply (contact your fireplace contractor), a blocked smoke pipe (clean it), or a blocked chimney (contact your chimney sweep) could also be responsible. Finally, unsuitable fuel, such as damp wood or using pieces of firewood that are too big, can cause this issue. Use the recommended fuel as indicated in the instructions.
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Philip SmithAug 13, 2025
What to do if there is condensate build-up in my Brunner Indoor Fireplace?
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  Alexis CrawfordAug 13, 2025
  Condensate build-up in your Brunner Indoor Fireplace can occur if you're using wood that is too damp; please use the recommended fuel as indicated in the instructions. It can also be caused by an insufficient combustion air supply. Try putting the combustion air adjuster into ‘fire starting’ or rated power position and check the combustion air supply and smoke outlet. If possible, contact your fireplace contractor.
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Amanda AguilarAug 21, 2025
Why is there an unusual smell coming from my Brunner Indoor Fireplace?
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  hendrixreginaAug 21, 2025
  An unusual smell from your Brunner Indoor Fireplace could be due to deposits of dust. To resolve this, heat up the stove strongly and provide for ventilation.