11 TROUBLESHOOTING
Problem Cause Solution
The combustion air adjuster is
set to ‘Keeping embers’.
Set the combustion air adjuster
in ‘fire starting’ position.
Unfavorable weather conditions;
insufficient chimney draft.
Call your chimney sweep.
A room ventilator (e.g. extrac-
tor hood) or mechanical ventila-
tion system is causing negative
pressure in the room, which is
stronger than the chimney draft.
Turn off the room ventilator or
mechanical ventilation system.
Install a negative pressure mon-
itoring device (e.g. Brunner
USA).
Combustion air supply is
blocked.
Call your fireplace contractor.
The smoke pipe connecting
piece between fireplace insert
and chimney is blocked.
Please clean the smoke pipe
connecting piece (this is usually
not a chimney sweep’s job).
The chimney is blocked. Call your chimney sweep.
Smoke is coming
out into the room
Unsuitable fuel Wood is damp or too big pieces
of firewood are used.
Please use the recommend-
ed fuel as indicated in these in-
structions.
Unusual smell Deposits of dust Heat up the stove strongly.
Provide for ventilation.
© 2023 Brunner GmbH User Manual Panorama-Fireplace (1.47) 23
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