General information
For information on safety instructions,  
technical information or setting up the 
extender, please see the Frequently Asked 
Questions at bt.com/producthelp
Guarantee
Your Broadband Extender 500 Kit is guaranteed for a 
period of 3 years from the date of purchase. Subject 
to the terms listed below, the guarantee will provide 
for the repair of, or at BT’s or its agent’s discretion, the 
option to replace the Broadband Extender 500 Kit or 
any component thereof which is identified as faulty or 
below standard, or as a result of inferior workmanship 
or materials. Products over 28 days old from the date 
of purchase may be replaced with a refurbished or 
repaired product.
The conditions of this guarantee are:
•  the guarantee shall only apply to defects that occur 
within the 3 year guarantee period
•  proof of purchase is required
•  the equipment is returned to BT or its agent 
as instructed.
This guarantee does not cover any faults or defects 
caused by accidents, misuse, fair wear and tear, 
neglect, tampering with the equipment, or any 
attempt at adjustment or repair other than through 
approved agents.
This guarantee does not affect your statutory rights.
To find out what to do if your extender is in or outside 
of the 3 year guarantee, please see the Frequently 
Asked Questions at bt.com/producthelp
How to recycle your equipment
The symbol shown here and on the product  
means that the product is classed as electrical  
or electronic equipment, so DO NOT put it in  
your normal rubbish bin. 
It’s all part of the Waste Electrical and Electronic 
Equipment (WEEE) Directive to recycle products in 
the best way – to be kinder to the planet, get rid of 
dangerous things more safely and bury less rubbish  
in the ground.
You should contact your retailer or supplier for 
advice on how to dispose of this product in an 
environmentally friendly way.
Declaration of Conformity
For a copy of the Declaration of Conformity  
please refer to bt.com/producthelp
Offices worldwide
The services described in this publication are subject to availability and may be 
modified from time to time. Services and equipment are supplied subject to 
British Telecommunications plc’s respective standard conditions of contract. 
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2013.
Registered Office: 81 Newgate Street, London EC1A 7AJ. 
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 3 / ADP09-13
98%
For a Better Future
We’re always looking to make our products last longer 
and use less power, so we don’t have such a big impact 
on the environment.
To find out about what we are doing, visit 
bt.com/betterfuture