Help
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0800 145 6789* or go to bt.com/producthelp
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2. View the full user guide online at bt.com/producthelp.
3. Call us on 0800 145 6789.
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and advice about text messages on BT lines
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151 (BT business customers – call 152)
2. Choose option 2
3. When prompted by the fault management service, select option 2
4. Enter your phone number on the handset
5. Wait to speak to a customer adviser.
If you’re with another phone service providers (i.e. not BT), please contact their
customer service team.
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150 (BT business lines – call 152).
If you don’t use a BT line, call 0800 800 150 (residential) or 0800 800 152
(business).
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0800 145 6789.
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tions about your bill
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Calls to 0800 numbers made from within the UK mainland network are free. Mobile and international call costs may vary.
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