Bubble CORNER - Guarantee Conditions; How to Proceed with a Complaint

18
Check that the boiler is connected up correctly and suitably cross flowed.
Check that the cold feed and expansion are correctly sized for solid fuel applications.
Check that there is an adequate flow of water through the boiler.
Check that there is an adequate flow of water through the hot water cylinder.
Check that there is an adequate flow of water through the radiators.
Check that there is no over pumping.
Check that there are no air locks preventing all of the radiators and the hot water cylinder
from heating up correctly.
Air locks can be caused by:-
Poor quality pipe runs which do not allow air to rise and vent trapped air off.
Check that when the water circulating pump is turned on it does not remove heat from the
hot water cylinder.
This normally occurs if the pipework and pumping arrangement is not
designed correctly.
Check that the appliance is not fitted out of level allowing an air pocket to build up in the
top of the boiler causing subsequent kettling.
Check that all safety devices such as the pressure relief valves are fitted and working
correctly.
I
I
N
N
S
S
T
T
R
R
U
U
C
C
T
T
T
T
H
H
E
E
U
U
S
S
E
E
R
R
(
(
D
D
R
R
Y
Y
S
S
T
T
O
O
V
V
E
E
S
S
.
.
)
)
Instruct the user on the principles of operation.
G
G
U
U
A
A
R
R
A
A
N
N
T
T
E
E
E
E
Conditions of Guarantee
Your Bubble appliance is guaranteed against defects arising from faulty manufacture for a
period of one year subject to the following express conditions.
Failure to comply with these conditions will invalidate the guarantee.
1. The Bubble appliance must be installed by a suitably qualified engineer.
2. Upon installation the receipt must be kept as proof of purchase.
3. The guarantee lasts for one year from the date of purchase.
4. The guarantee does not cover parts deemed to be replaceable in the normal use of the
appliance, these parts are:-
Grates, Ash pan, Side and Back Bricks, Baffle Plates, Door Rope Seal and Door Glass.
H
H
O
O
W
W
T
T
O
O
P
P
R
R
O
O
C
C
E
E
E
E
D
D
W
W
I
I
T
T
H
H
A
A
C
C
O
O
M
M
P
P
L
L
A
A
I
I
N
N
T
T
.
.
If you have cause for dissatisfaction with your Bubble appliance you should first contact the
Bubble dealer or whoever you purchased the appliance from.
Your supplier should bring your concerns to our attention and we will assess the nature of
the complaint.