IMPORTANT INFORMATION
WARRANTY POLICY SHORTLIST
Warranty does not cover:
- correcting faults caused by incorrect installation of a product
- where an engineer cannot gain access to a site or a product
- repeat commission visits
- replacement of any parts where damage has been caused by misuse
- engineer waiting time will be chargeable
- routine maintenance and cleaning
- gas conversions (e.g. natural to propane gas)
- gas, water and electrical supply external to unit
- consumables replacement (oven door seal, thermocouple)
- call-outs charges where no fault found with when product has been reported faulty
- re-setting or adjustment of thermostats when unit is operating to specification
- lubrication and adjustment of door catches
- cleaning and maintenance:
• cleaning of burner jets
• poor combustion caused by lack of clean of cleaning
• lubrication of moving parts
• lubrication of gas cocks
• correction of gas pressure to appliance
• corrosion caused by use of chemical cleaners
Note: not suitable for household use nor mobile catering units.
15. WARRANTY POLICY SHORTLIST
22/22
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