For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
• Your name, home address, and home
telephone number.
• Telephone number of your location.
• Location of the vehicle.
• Model, year, color, and license plate number.
• Odometer reading, Vehicle Identification
Number, and delivery date of the vehicle.
• Description of the problem.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we are only a
phone call away. U.S. customers call Buick
Roadside Assistance: 1-800-252-1112, TTY users,
call 1-888-889-2438, Canadian customers call
1-800-268-6800.
Buick and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program
at any time without notification.
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
fines, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
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