Troubleshooting
Problem Reason(s) Solution(s)
No power Power cable not connected
to wall socket.
Power socket is not
switched on.
Make sure the plug is
connected.
Switch the power on.
No Sound Volume is too low.
AUX source volume is too
low.
Increase the volume.
Increase the volume of the
audio source volume (e.g.
smartphone).
Sound is distorted
Sound is distorted from
AUX input
Volume is too high.
AUX audio source volume
is too high.
Reduce the volume.
Reduce the volume of the
audio source volume (e.g.
smartphone).
Unable to pair with a
bluetooth device
too far away from the
bluetooth speaker.
Something may be
interfering with the
bluetooth signal.
Try again within 8 meters
(10 max).
Move the bluetooth
speaker to a different
location and try once more.
Unit switches off after 20
minutes of inactivity
Auto standby mode in
operation.
This unit is designed to
enter STANDBY mode
automatically after 20
MINUTES of inactivity.
Press the
button to wake
the unit.