22
EN
If you have damaged or missing parts,
call the Customer Helpline: 0345 257 7271
FAILURE PROBABLE CAUSE METHODS OF
ELIMINATION
Excessive foam
in the detergent
drawer.
Too much detergent has been used.
Press the start/pause button.In order to stop
the foam,dilute one table-spoon of softener in
half liter of water and pour it in the detergent
drawer.Press the start/pause button after
5-10 minutes.Arrange the amount of the de-
tergent properly in the next washing process.
Wrong detergent has been used. Use only the detergents produced for full
automatic machines.
The washing result
is poor.
Your laundry is too dirty for the pro-
gramme you have selected.
Select a suitable programme. (see
page 8)
The amount of detergent used is not
sufficient.
Use more detergent.
The washing result
is not good.
Clothes exceeding the maximum
capacity have been loaded in the
machine.
Put the clothes in your machine in a manner
not to exceed its maximum capacity.
Your water may be hard. Use the amount of detergent specified by the
detergent manufacturer.
Distribution of the clothes in your ma-
chine is not well-balanced.
Spread the clothes inside the machine in an
orderly and well-balanced manner .
The water is drained
from the machine as
soon as it is filled.
The end of the water drain hose is in
a position too low according to the
machine.
Position the water drain at an appropriate
height.(**)
No water is seen
in the drum during
washing.
No failure. The water is in the lower part
of the drum.
-
There are residues
of detergent on the
clothes.
Some detergents contain ingredients
which are not soluble in water and
which may form white stains on your
clothes.
By adjusting your machine, carry out an
additional rinse, or eliminate the stains after
drying, with a brush.
There are grey
stains on the
clothes.
These stains may be caused by
oil,cream or ointment .
In the next washing operation, use the
maximum detergent amount declared by the
detergent producer.
The spinning pro-
cess is not done or
starts with delay .
No failure. The unbalanced load control
may work in that way.
The unbalanced load control system will try
to distribute your clothes in a homogenous
manner. After your clothes are distributed,
passage to spining process will be realized. In
the next washing process,place your clothes
into the machine in a well-balanced manner.
(*) See the section concerning the care and maintenance of your machine.
(**) See the section concerning installation of your machine.
Trouble Shooting
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