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Butternut 10 - Troubleshooting

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8
OPERATION
The polarization is fixed and may not be changed. Band conditions vary daily, seasonally and through
the 11 year sunspot cycle. One day you may hear many distant stations because the conditions for
skip
are good. Another day or even a few minutes later, conditions may change and nothing will be heard.
Amateur radio magazines such as CQ and QST may be consulted for propagation predictions.
TROUBLESHOOTING
If your antenna is not operating properly, check the following before calling or writing for service.
No signals heard Poor band conditions. Coax shorted, open or not connected. Check
coax.
High SWR Antenna misadjusted. Coax not connected or shorted, open, etc. An-
tenna installed too close to the ground or near metal.
TVI (Interference with TV) Transmitter, TV set or TV antenna amplifier. Install low pass filter on
transmitter. See A.R.R.L. Radio Amateur’s Handbook for further de-
tails.
Noisy reception Band conditions. Power lines in vicinity leaking or arcing (only the
power co. can fix this). Appliances with electric motors running
nearby or TV sets turned on nearby. Loose connections on antenna
(Be sure everything is tight).
If you ned help, you may call or write us. Before you do, be sure that:
1. You have assembled the antenna correctly.
2. You have followed installation instructions and have the antenna at the proper height and clear of
other conductors.
3. Your coax is not shorted or open.
4. All hardware is tight (but not so tight that the aluminum clamps are bent out of shape).
5. You have read the entire troubleshooting section.
6. You are prepared to describe your installation, including height above ground, feed line and so on.
7. You are ready to tell us exactly what the symptoms are and what you have done to correct them so
far.
8. If SWR is a problem, you are ready to tell us what the readings are across the entire operating range.
9. Missing Parts: Do not call unless you have checked each part off on the parts list! Each antenna is
carefully packed with all of the parts! If you cannot locate a part, check the packing material and
inside the tubes (A).
10. Defective Parts: If a part is defective, Butternut will repair or replace it free for a period of one year
from date of purchase. Return the defective part with an explanation of the defect and a copy of
your purchase slip. Butternut is not responsible for shipping costs. Neither is Butternut responsible
for damage caused by the customer’s failure to follow instructions or for any modifications the cus-
tomer makes to the antenna.

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