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Problem
When you press the
coffee/tea dispensing
switch (3) no beverage
comes out.
Solution
Check that you have removed
limescale properly
Remove limescale by following
the instructions printed on the
limescale remover’s
packaging and ensure that the
machine is perfectly clean.
Problem
Coffee (or tea) comes out cold
The dispensing nozzle leaks the
odd drop, especially during the
heating up phase
The coffee (or tea) tastes acidic
The pump is too noisy
The appliance can’t dispense
coffee/tea
Cause Solution
The water tank isn’t fitted properly
Faulty pump
Insert the tank properly
Contact our customer services:
tre@caffevergnano.com
Faulty heating system
Contact our customer services:
tre@caffevergnano.com
The water tank hasn’t been fitted
properly
Fit the tank properly
It is a normal process The leak of an odd drop is not
a fault, it is a normal process
Water leaks from the bottom
of the machine
The tank is either too full or not
fitted properly
Adjust the amount of water,
insert the tank properly
Use a new capsule
the machine is in energy-saving
mode
reset the machine as indicated
on page 22
(Energy-saving function)
The coffee (or tea) is past its
use-by date
TROUBLESHOOTING:
1) Fill the tank with water
2) Check that the tank is positioned correctly
3) Check that the capsule container (2) with the capsule
inserted has been correctly positioned and the lever (1) closed
If the problem persists, contact tre@caffevergnano.com
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