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FAQ LASER MACHINE
What is the turn on sequence? first, turn “ON” voltage regulator (which turns on chiller
and air compressor). Then, main switch on the machine, turn on key by the control
panel, then, push the laser button.
What is the turn “OFF” sequence? it will be exactly the opposite to the turn on
sequence.
What temperature should the chiller be at? between 20 °C and 25 °C depending on the
room temperature.
How often should I change the water in the chiller? it is recommended at least every 4
to 2 months or more often, depending on how much do you use the machine, if water
start to turn dark change it.
What is the air pump for? Mainly 3 reasons preventing fumes to get into the lens
chamber, decrease the risk of ignite a fire and clean the area to be engraved.
What is the air valve for? Depending on the material to work you may need to increase
or reduce the air flow but do not shut completely off because it might ignite fire.
What are the 3 hoses on the laser head (laser pen) for? one is for the air assist, the
other 2 are for the water cooling system, cold water comes from chiller through one of
them and goes back to chiller through the other one.
How do I clean up the lens? remove the laser head from rail, unscrew the nose of the
laser head then unscrew the securing ring to release the lens, once you have taken out
clean it up with the solution and tissues provided with your equipment, put them back
the opposite order you got it out.
What is the right way to put the lens? when the laser head is ready to work the flat side
of the lens must be facing down.
What is the “origin” button for? It creates a reference point at the machine where all
distances and measurements will be measured from.
What file format does software accept? You can use BMP, JPEG and GIF for picture
images and for vectors you can use AI, DST, DXF, PLT, CUT, DSB… among many more.
What software can I use to create or modify my existing files? our software is highly
competitive with all major design and retouching software on the market like ADOBE
PHOTOSHOP, ILLUSTRATOR, COREL DRAW, AUTOCAD and more which allows you to
keep using your favorite software to work your files.
How often does machine require maintenance and regular cleaning? : basically it
depends on the amount of work you put on the machine, general cleaning consist on
check the lens and mirrors and clean them up if needed, also taking the honey comb out
and run a vacuum for small particles that may have fallen from cutting. General
maintenance consist on replace water from chiller, cleaning the chiller and air pump
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