Why is my Canon Scanner feeding multiple pages at once?
If your Canon Scanner is multifeeding documents, check that the roller is installed correctly and clean it if necessary. Also, fan the document before placing it in the scanner.
How to adjust brightness on Canon Scanner?
If your Canon Scanner is producing scanned images that are too dark (or light), adjust the [Brightness] setting on the [Brightness] tab sheet of the scanner driver. Increase the brightness if the images are too dark, and lower it if they are too light.
How to fix paper jam in Canon Scanner?
If you are experiencing paper jams with your Canon Scanner, check that the roller is installed correctly. Also, open the settings window of the scanner driver and select [Extra-thin paper] for [Document type] in the [Feeding] tab.
Why won't my Canon Scanner feed the document?
If your Canon Scanner does not feed the document (or the document has stopped in the feeding path), disable the continuous manual feeding mode if it is enabled. Also, check that the roller is installed correctly and clean it if necessary.
Why is my Canon Scanner producing abnormal images for some documents?
When the scanned image is abnormal for certain documents with your Canon Scanner, and a page has text or photos extending to its edges, turn off the detection functions or scan that page individually.
General| Color scanning | Yes |
|---|---|
| Maximum scan size | 305 x 432 mm |
| Output color depth | 24 bit |
| Output grayscale depth | 8 bit |
| ADF scan speed (b/w, A3) | 145 ppm |
| ADF scan speed (b/w, A4) | - ppm |
| Optical scanning resolution | 600 x 600 DPI |
| Duplex ADF scan speed (b/w, A4) | 290 ipm |
| Scanner type | Sheet-fed scanner |
| Product color | Black, White |
| Sensor type | CIS |
| Scan drivers | ISIS, TWAIN, WIA |
| Scanning noise level | 54 dB |
| Daily duty cycle (max) | 70000 pages |
| Maximum ISO A-series paper size | A3 |
| Auto Document Feeder (ADF) media weight | 20 - 209 g/m² |
| USB version | 3.2 Gen 2 (3.1 Gen 2) |
| Standard interfaces | USB 3.2 Gen 1 (3.1 Gen 1) |
| Input voltage | 220 - 240 V |
| Power supply type | AC |
| AC input frequency | 50 - 60 Hz |
| Power consumption (sleep) | 3.5 W |
| Power consumption (typical) | 66.5 W |
| Operating temperature (T-T) | 10 - 35 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Standard input capacity | 500 sheets |
| Sustainability certificates | EPEAT Gold |
| Bundled software | Canon CaptureOnTouch, Kofax VRS Professional |
| Server operating systems supported | Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016 |
| Windows operating systems supported | Windows 10, Windows 7, Windows 8, Windows 8.1 |
Weight and Dimensions| Depth | 569 mm |
|---|---|
| Width | 480 mm |
| Height | 315 mm |
| Weight | 25000 g |
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